Restaurant Nord

Natalie

3.0

A cute oasis just outside downtown Montreal. This location in particular was small. I had an okay time. I didn't get any treatments but used the facilities. There wasn't a scrub room & my shower stall ran out of conditioner. The locker room didn't have enough benches & people had to wait while others got dressed before they could access their lockers. It was also hard to find space to put down your belongings (ie. The robe & towel). It was a little strange to have security guards on the grounds checking water & tea jugs. Other places have designated spa personnel for this. Security would walk around in full uniform -- boots & all while everyone else is in barefoot or flip flops/sandals. Also, the main entrance isn't clearly marked.

Feb 24, 2024

on Google

Vivian

3.0

A few things. Their website kept glitching during the booking for a party of 2. Was unable to get all the treatments wanted. I reserved for a Strom massage whereas the other person I was with reserved for an exfoliation. We arrived 30 min early as requested. I'm sent to the bigger "tent" outside to wait for a massage therapist. I'm the first one there & the last one to be called...We get to a smaller "tent"....I'm asked what I want (this is close to 15 min into the time of my appointment). I'm a bit surprised by the question, but tell the employee my reservation is for a Strom massage. I'm then told that hot stones aren't a good idea & that this person has heard people have gotten burnt & they can give me a hot oil massage instead & that it's the same price. I'm put off & my mistake was agreeing to stay (I figured, I'm here & I've been wanting a massage for a while & rather not get burnt?so yea). Well, it was one of the most deceiving massages I've ever recieved. I'm pretty sure the person was chewing gum during my session. Not only that, but every couple of minutes, they'd pause & remove one hand from my body (Itchy nose? Nervous tick? I have no idea). Then the massage ends & I look at the time...basically got closer to a 45 min massage than an hour one. The therapist tells me they ended up giving me a deep tissue massage...that I have a lot of knots (yes...that's why I came in for a massage) & that I would feel sore the next day. That didn't feel like a deep tissue massage & I did not feel sore the next day...Anyways, I go to join the person I was with & wait until they are done...They're surprised to see me out so early. I check online & notice that the deep tissue massage is not in fact the same price as the Strom massage & make sure to tell the employee at the front desk. The experience was not worth the price either way. Thankfully, the person I was with really enjoyed their body care treatment (hence the 3 star). I'm not sure what happened in my case...Perhaps a newer employee or/& perhaps the employees aren't trained properly to perform some of the treatments? Just odd that they wouldn't know how to provide a massage named after the spa itself. So yes, sorely (but not actually sore) disappointed & turned off by my experience. ***Reading through other recent reviews, seems massage therapists aren't very experienced or properly trained.

Feb 16, 2024

on Google

Kiera

5.0

Absolutely LOVED my esthetician.
She was very thorough & gentle. The massage aspects of the facial & back treatment were simply divine & relaxing. Definitely worth the extra couple dollars for the mosturizing hair treatment!
The products are gentle for sensitive skin but do have very strong delicious aromas. Lots of felixibility in treatments, she allowed me to choose my essential oils & music. Beware one of the personalized facial treatments is nut based!!!
They also sell the products they use in the lobby & online if youre interested.

Aug 20, 2023

on Google