A refined, creative healthy cuisine, a warm and inviting design as well as attentive service all come together to offer you a unique gourmet experience. Our menu follows the flow of the ever changing seasons, sometimes festive and inclusive, sometimes very personal but always memorable.
Reviews of Restaurant Lumami present a mixed picture: the setting and spa connection are praised, with calm ambience and friendly or efficient service noted, great wine choices, and some standouts like broccoli cream soup and a well balanced duck dish, though several dishes are described as lacking flavor or being overly intense. Prices are frequently described as high for the portion sizes and quality, with many diners feeling the value does not match the cost; several comments mention dishes being prepped in advance or not matching expectations after spa pricing. Some guests found certain items too heavy or simply not to their taste, such as a tomato soup lacking seasoning, a foie gras with chanterelles that overwhelmed other elements, and a tuna tataki that was too dry. Vegan diners report no options, and some guests suggest treating the courses as small plates rather than full meals; service is sometimes highlighted as impeccable but can be slow during peak times. Overall, while the atmosphere and some highlights appeal, the consensus leans toward disappointment regarding value and consistency, with a few positive experiences that suggest potential for improvement.
Très belle expérience au Balnea! La vue est magnifique & les installations sont propres & chaleureuse. J'ai reçu un incroyable massage par Natalia! She works magic !! Je recommande fortement 🙌🏼
Por primera vez fui a un spa en Canada y fue excelente, las instalaciones, el personal super atento y amable, compre el shampoo y acondicionador que venden en la tienda espectacular y espero volver con el resto de la familia....recomendadisimo
Le site est super propre. Mes points négatifs sont : beaucoup trop d'encens, les feux extérieurs ne sont pas assez fort pour réchauffer lors des repos en hiver & les stations de rechange de serviette sont loin des bains donc moins pratique.
My favorite spa in Québec (& I have visited a lot of them). Beautiful in the winter & summer months. The massages are great & the restaurant will be the best part of your day. Delicious!
C'était une belle expérience. J'ai été à Balnea Spa en plein hiver. C'est tellement agréable les changements de température, les eaux chaudes, les eaux froides, les chambres à vapeur, l'accueil, les plats. Vraiment tout est amusant là bas.
I love Balnea. Everyone is super pleasant. The only thing I wish is that they had more casual food in addition to their dinner entrees. I would prefer a salad or a ham & Brie on a baguette like they used to have Also, if they sold hot chocolate or hot apple cider in the winter.
Jan 3, 2024
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Summary: clean, pleasant, good view-the large infinity hot tub is a real pleasure-but get someone to give you a tour when you show up, or you will be wondering if there is something you missed. I'm torn because on one hand, we had a lovely time, & there are lots of different areas & things to do, but on the other hand, there were a bunch of tiny things that sort of added up. Is it worth visiting? Yes, please go & have fun! I'm glad I went...but next time I'm looking for a short trip out of the city, I might try somewhere else. Made a reservation through a local hotel. We were interested in seeing if there was any last-minute availability for a treatment. The hotel called on our behalf-it's part of the promotion they offer-but the hotel staff said that they were unable to get a call back. We eventually gave up & just made the hotel reservation for the day so that we could keep our room. A number of reviewers seemed to have issues with the noise, but this absolutely wasn't a problem I observed during the day. Everyone tried to obey the rules (a map showing you the silent & whispering areas would be welcome). However, we had a full-day pass, & did note that people became a little more lax after about 8pm. I even walked into an upstairs chill-out area where someone was watching a video on their phone (?). So I think the staff is doing a great job during the day, & it's probably harder to take care of the noise level & finish up in the evening. I did have a laugh at everyone here who smuggled their phones into the place. As others have said, I was hoping there would be a map or a guide to the spa, but we weren't offered anything, even when we told the desk staff it was our first time. I noted a sign in the changing room that there was a yellow button by the door we could push to get a tour...but I couldn't even find the button! The lack of direction felt especially pronounced because it was winter & some of the areas were closed. After I took a really good walk & look around, I felt a little more like I knew what was going on. Again, maps, clearer signs (color coded?) & maybe even lines on the floor could help. I get the impression that they have been expanding in a variety of directions, & the new additions are very nice. I hope the next step is maybe some bathrooms, as there aren't many (& some are used as private changing stalls for ladies who aren't comfortable with the locker rooms). The spa resto is expensive & healthy, not any different from any other nice spa I've been to. Good veg options. My partner & I ordered a not-very-hot chocolate that I wish had been, well, hotter. But, you know, going to a spa to detox & then filling up on booze & marshmallows isn't exactly a brilliant move on my part either. All of this is minor stuff, except for what is maybe a safety issue: an area in front of some steps, where the flat, concrete sidewalk suddenly slopes down. I almost took a tumble, so be careful. If you visit during the winter, there's a lot of heated mats & such around, which is good. They say sandals are optional but I wouldn't really want to risk being barefoot in sub-zero weather. You do you, though, babies. You do you.
Great massage & baths & saunas were amazing. Photos of the site are not permitted, photo of dressing room only. Major renovations make the place even better, the grounds are quite large, you also have access to the beautiful lake, where you can take a dip or just float on an air mattress during the summer period. You can even find smaller more personal jacuzzi down by the lake.My only negative point is the choices on the food menu, pretty expensive, & not very interesting, well not for myself, you can be the judge on your next visit. Try the place out, it's really worth the visit.
