Restaurant Lumami

Dominik

5.0

J'adore le Balnea. Site magnifique, vue extraordinaire, délicieuse cuisine & détente garantie

Jun 22, 2024

on Google

Stephane

5.0

J'ai passé une journée absolument remarquable au Spa Le Balnéa. La massothérapie & les bains étaient d'une qualité exceptionnelle, offrant une expérience de détente complète. Le site lui-même est magnifique, parfaitement intégré dans la nature environnante. En plus de cela, la nourriture était délicieuse, ce qui a ajouté à l'expérience globale. Le personnel a été incroyablement accueillant & professionnel tout au long de notre visite. Je recommande vivement ce spa à tous ceux qui cherchent une escapade relaxante & revitalisante. Merci, Spa Le Balnéa, pour cette journée inoubliable !

May 31, 2024

on Google

Mara

5.0

J'ai adoré ma première expérience au Spa Balnea. Je le recommande vivement.

Mar 10, 2024

on Google

Alexandra

3.0

We have visited Balnea Spa twice. Once for the baths only & once with the reservation of a duo massage. Both times we have concluded that if we compare the price charged (including massages approximately 100$ +tax more per person than some other thermal spas) with the amenities & the scale of service offered it simply isn't worth it & it is a much better experience at other establishments we have visited. For context we are frequent spa goers: we go to the spa every 2-3 months for the last 6 years & have tried various locations throughout Quebec. POSITIVES - Stunning views - If you stay later in the evening watching the stars from the baths it is absolutely breathtaking. - The massotherapists are very skilled, knowledgeable & offer exceptional service. We both had some of the best massages to date. - A large cup of tea was offered after the massage & there is an opportunity to give feedback on the service received. - Bath robe (plus sizes available upon request) & towels included in the price. - The "Joue Braisé" dish was a small portion but absolutely delicious as well the cauliflower dish was a very good portion & tasty. NEGATIVES - The parking near the spa is small & you will likely have to park further down but unfortunately there is no salted or sanded walking path or steps established & the snow was compact & slippery (when walking back down to the car at night I almost fell & the lady walking down next to us did fall & her spouse had to help her back up). - The phone lines close at 5pm & there is no way to contact anyone in case of an emergency (if someone is injured in the parking lots further down where no one can see, it would be impossible to call a spa employee for help after 5pm even though the spa is opened much later). - Outside at the spa there are signs that indicate that the floor can be slippery but there are many areas & in particular two stone staircases that go down the center of the spa down towards the long pool overlooking a beautiful view that do not have rubber matts. My husband slipped but was able to balance himself however the man that came down the same stairs a while later fell hard down those same steps. We didn't see him fall but we heard him & turned around from the long pool & saw him on the floor. It took him a while to get up & he was holding his hip & limping after the fall. No employee was present to see what happened or offer assistance. We all understand it is an outdoor spa in the winter & that it will be quite slippery however rubber matts are nevertheless necessary & a safety minimum in my opinion. - The dry saunas are much smaller than at other spas & there aren't many to choose from. - We have found that overall (although not all) other spas have more of a variety of pools/saunas/lounges/experiences to try during our stay. - In the summer there are more options to lay outside but in the winter it is too cold to sit outside without any warm fires or outdoor heaters so everyone crowds in the lounge area indoors which isn't pleasant or relaxing when waiting for a massage or when wanting to grab a snack or drink. - Do yourself a favour & avoid ordering the cheese board. I genuinely feel this board is an insult to clients. The serving size needs to be adjusted or then the price needs to be lowered. For 18$ + tax we were served 3 slices of cheese & 6 crackers with onion chutney. When I say slices I mean like a sliver of cheese you would cut yourself from a block of cheese as a snack. I am sorry but there is no way that 3 slivers of cheese about the size of a finger & 6 small crackers are worth 18$. It is not a cheeseboard when the whole thing is the same serving size as a single children's snack pack (truly without any exaggeration). I hope our cheeseboard was an anomaly & that it is not always served like that because I genuinely found it both unbelievable & insulting to my intelligence & my wallet. Other menu options are much better although selection is very limited (see above in positives).

Feb 18, 2024

on Google

Isabelle

5.0

Très belle expérience au Balnea! La vue est magnifique & les installations sont propres & chaleureuse. J'ai reçu un incroyable massage par Natalia! She works magic !! Je recommande fortement 🙌🏼

Feb 14, 2024

on Google

Fredo

5.0

C'était une belle expérience. J'ai été à Balnea Spa en plein hiver. C'est tellement agréable les changements de température, les eaux chaudes, les eaux froides, les chambres à vapeur, l'accueil, les plats. Vraiment tout est amusant là bas.

Jan 20, 2024

on Google

Frank

4.0

Best spa in the region of bromont ! A lot of space, you can't go wrong with choosing Balnea 85$ for the hole day is an amazing deal! Highly recommend

Jan 18, 2024

on Google

Lisa

5.0

I love Balnea. Everyone is super pleasant. The only thing I wish is that they had more casual food in addition to their dinner entrees. I would prefer a salad or a ham & Brie on a baguette like they used to have Also, if they sold hot chocolate or hot apple cider in the winter.

Jan 3, 2024

on Google

Michel

2.0

Le Balnéa est mon spa préféré depuis longtemps. Déjà, avant la pandémie, c’était un des spas les plus cher à 70$ plus taxes pour les bains. Ça ne m’arrêterait pas. Ensuite, l’été passée le prix a commencé à monter à 90$. & maintenant le prix est à 105$ plus taxes. Comment justifier une hausse de 50% en si peu de temps? L’inflation a le dos large. Ma limite psychologique est atteinte. C’est vraiment trop cher & aucun rabais disponible. J’utilise maintenant le carte rabais Costco pour obtenir des journées dans d’autres spas à des prix beaucoup plus raisonnables. C’est dommage, j’adorais cet endroit.

Sep 16, 2023

on Google