Restaurant Impérial
OPEN10 am - 3 pm, 5 pm - 9 pm
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Reviews for Restaurant Impérial
Reviews often mention
dim sum(35) chinese(24) dishes(14) fresh(12) chicken(12) fried(11) busy(11) group(10) quick(9) parking(9) family(9) dumpling(9)Un peu déçu par ce restaurant chinois à Pointe-Claire. Plats traditionnels, certes, mais un service qui laisse à désirer & un cadre le soir qui est carrément froid.
Food quality is low. Shrimp were completely raw the first time, & when returned, came back cooked but tasting metallic. Soup arrived tepid/room temperature. Service was reasonable but one server smelled heavily of cigarettes. Waiting when taking our order encourages us to take several additional dishes, & in the end we had 3X-4X too much food for a group of 10. Not a high quality offering.
it is very easy to order! you scan a qrcode to order food, you need to ask verbally for utensils or water. the tea tasted a little fishy for me but thats just my personal opinion. the chow mein was hugeee, not as juicy as i wanted though. it was about 200$ for a group of 14.
lots of parking available & it is pretty close to cf pointe claire
Nous sommes venus durant la fin de semaine pour essayer, je peux vous dire que le jeune a caisse est vraiment pas la bonne représentation du resto; impoli, occupé à être sur son cellulaire, 0 respect au livreur, répond sans meme te regarder- vraiment désagréable!
Mais une fois qu on est assis, le reste de l'équipe est tres accueillant & surtout…tres éfficace! les plats sont succulents & portion tres généreuse.
On voulait donner du pourboire personnel à notre serveur, mais il dit qu il doit le rammener, car c'est partagé? Franchement… partager avec du monde qui le mérite au moins!
Bref, changez de caissier & je suis sur vous auriez minimum 4-5 /5!!!
Went there on a weekend for dim sum. It gets quite busy during lunchtime, but we were seated fairly quickly. Orders are placed through a QR code, which is convenient. We have visited Imperial a few times before, but this visit was a bit underwhelming. The food was average & not as fresh as we expected. The xiao long bao, in particular, lacked the juiciness it used to have. Overall, the consistency seems to be slipping.
It was our first time going & we were presently surprised on how good the food was. My wife & I could not finish everything. The plates are a very large portion. We brought some home & had enough for 2 more lunches. The service was excellent & overall a very nice dinner. We will definitely go back.
Ok it got a lot better, i really like it now. The food was great & there was so much variety. The dim sum was good too. Had an excellent brunch here.
I feel like their rating should go up to a 4.3-4.5.
i forgot to take pictures while eating so enjoy the singular picture of the fried taro dumplings
note that the tiny little fried squid plate is NINE DOLLARS
Very nice chinese restaurant with dishes from multiple provinces. Seen a lots of weterns people enjoyinh their meal there, pretty rare for a Chinese restaurant to achieve that (about half of customers are westerns people). Meals come in large portion, didnt really expect that much amount at the price they give
No other place like it in the West Island! Really good food & service is fast!!
We ordered through Uber eats & honestly never again. It was very expensive & I was extremely underwhelmed. First off, the food wasn't hot, it was warm at best & needed to be reheated in the microwave.
The general tao had good flavors but got too much after a few bites (very sweet). It was the best thing we ordered though.
For the beef & broccoli, well the broccoli was barely cooked & the beef had a very mild taste.
The wonton soup was also bland & underwhelming.
My family seemed to enjoy it more than I did but agreed that we've had better.
In my opinion, don't waste your money. There are better restaurants out there & for a lot less money.
Not impressed with the state they have in place for reservation, I called Wednesday for reservations on Saturday & spoke with someone who said call back Friday to make a reservation for Saturday, the I call back Friday afternoon & they tell me to call back later that evening. I called back around 7pm only to be forgotten about for 20 minutes only to be told that the restaurant was booked for a banquet for Saturday.
It's not bad enough to had to wait on hold for 20 minutes but the to play this game of who's got the answers.
Now I have scrambled to get a place to celebrate my mother's 80th birthday. Thanks for nothing. 0/10
New restaurant on the West Island; service has slowed down quite a bit: 45 minutes wait to have food served.
We are great fans of the Imperial restaurant. We love to go for Dim Sum & their dumplings are very plump filled with yummy goodness. We also adore their sticky rice. We tend to go first thing in the morning & there is always space. The staff are pleasant & service is very fast. We received our order 7 minutes after placing it online using the code on our table. We recommend the Imperial for Dim Sum fans in the West Island as we are loyal customers who are so happy they are here.