Les avis soulignent une offre attractive chez Première Moisson avec un pain au levain excellent et une grande variété de pains et pâtisseries qui plaît, et des desserts comme le cheesecake sont appréciés lors des promotions. Cependant, le service client est fréquemment critiqué pour son manque de chaleur et ses comportements parfois brusques, avec des files d'attente longues et une impression de désorganisation à certaines heures. Des visiteurs saluent néanmoins des employés attentifs et serviables, notamment envers les personnes âgées, et la possibilité de manger sur place dans certaines boutiques. Le prix est souvent jugé élevé par rapport à la taille des portions et à la qualité perçue, et quelques produits peuvent être moins frais ou décevants (par exemple le café). L'expérience varie selon l'emplacement et l'affluence, le stationnement étant parfois peu pratique et le flux en boutique pouvant être stressant. Dans l'ensemble, la qualité des produits est reconnue et le choix est généreux, mais l'expérience globale gagnerait à être plus fluide et homogène.
The first thing that matters to me in any store is not only the quality of the products, but especially how the staff treat customers.
Unfortunately, I had a very bad experience at this bakery. A saleswoman behaved in a very rude & impolite way toward us simply because my mother was recording a short video. Her attitude was disrespectful & unprofessional, & it made us feel very uncomfortable.
Even if the bread & other products may be fresh or of good quality, customer service is far more important to me. Respect & proper treatment should always come first.
Because of this experience, I will not return to this store, even though it is very close to my home. I would rather go to another branch where customers are treated with courtesy & respect.
I have to say, they make the best sourdough bread ever & they have a nice variety of bread & products that I appreciate. However, I rated it 3 stars because of the poor customer service I've experienced & witnessed when I went to pick up the bread. The three times I was there, the staff looked frustrated & basically unhappy. One lady was visibly frustrated with a customer, shaking her head, after she pointed to where to find an item. Same lady responded very dry when I asked for the sourdough & she just said « there's none left » & looked angry, didn't offer any options (shouldn't they be trying to sell what's left?) yes it was a busy time, there was a line up but clearly, there seems to be a lack of leadership & general frustration coming from the staff that should be addressed.
11 janv. 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Great pastry & bread shop. Exrensive choice including sandwiches, chocolates, cookies, jams, honey, & other. Nice sitting area, can be packed for lunch. No dedicated parking. You have to park in the street & it is a busy neighborhood
Great time visiting after 7 years. Beautiful selection of breads, pastries & croissants. Not sure why the person was checking her tip in front of me...
This franchise bakery in Montreal offers a nice variety of breads, scones, & pastries, along with coffee. You can also dine in at this location, which makes it a convenient spot for a quick bite or a casual break. Overall, a good bakery right on Monkland's main street.
Première Moisson has a beautiful selection of artisanal breads, & I will say the quality of the baked goods is quite good. However, the overall experience leaves much to be desired.
The coffee is underwhelming-bland & not worth the price. While the bread is fresh & well-made, the pricing across the board feels high for what you actually get. There isn't much value when you consider portion sizes & quality relative to the cost.
It's also consistently busy & disorganized. The ordering system feels chaotic, with long lines, unclear direction, & a lack of flow that makes the experience stressful rather than enjoyable.
Overall, it has potential, but for now, it feels more like style over substance.
25 juil. 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Avoid any coffee here 👎! Breads are so-so. I sometimes go to this branch to get 🍞. Not good, & not bad!
But the ☕? coffee! NEVER GO FOR THAT. me & my wife got a coffee glace & a Late glace! It was literaly a brown water! The worst coffee I ever had in my life! Costed us 5 CAD each! Not recommend 👎👎👎.
I complained about that & their supervisor told me it is because the new trainee made the coffee. However, I believe they really need to change their practice because I saw him supervised the new trainee when he was making the coffee...
I go there for the bread. For the last 4 years they have a broken slicer. Only one in store. Every now & then they would'fix it' (probably with a chewing gum) for a couple of days, & it breaks again. Considering Metro Inc. profits, it's a shame. If you charge 5.10 $ for a small loaf of bread, at least slice it properly.
