Les avis sur Pho Bang New York décrivent une adresse authentique de pho à Montréal, avec un bouillon clair et aromatique, des nouilles bien cuites et des viandes variées, et des portions généreuses qui satisfont rarement les petits appétits. Le service est généralement rapide et efficace lorsque le restaurant est plein, mais certains commentaires évoquent une attitude parfois rude et une expérience client perfectible. Le rapport qualité-prix est largement salué; les prix restent raisonnables malgré l'inflation, et un thé vert est souvent offert à l'arrivée, avec un ATM à l'intérieur pour ceux qui paient en espèces uniquement et qui supportent des frais éventuels. L'ambiance est chaleureuse et conviviale malgré l'espace restreint et les heures de pointe peuvent rendre la visite un peu chaotique. Des opinions divergentes existent aussi sur le goût et l'assaisonnement: certains soulignent une constance de saveurs et des plats frais, tandis que d'autres constatent des variations et des plats moins relevés; un plat spécial le week-end, comme une soupe à la queue de boeuf, reçoit des avis enthousiastes. Globalement, Pho Bang New York est perçu comme un choix fiable et apprécié pour une pho réconfortante et savoureuse, avec une clientèle fidèle et une expérience rapide et efficace, même si le paiement en espèces demeure la règle et que la cohérence du service peut varier.
We didnt get our order right, missing items. Had to ask mumtiple times for ingredients, we were moved to a different table in the middle of our visit. Only accepts cash
My family & I have been regulars at this restaurant for years, always leaving a decent tip & never encountering any issues. However, today it was bad. We were seated by a bearded waiter, as usual, & ordered both dine-in & take-out meals. After enjoying our food, we headed to the counter only to realize we were $1 short, + tip. Since the ATM was broken during our last visit, we assumed it still was. The lady at the cash register didn't speak to us, just stared rudely & pointed at the total. We tried to explain that we were short by a dollar, she only uttered a few incomprehensible words & gave us a cold look. Then, a waiter from our table approached us & bluntly said, "Total & plus tip" in a rude manner. It seemed like he didn't understand that we were already trying to figure that out. To make matters worse, I heard him talking about us to the other waiters, which was embarrassing given how frequently we dine there & how polite we always are. Fortunately, the ATM wasn't broken this time, so we withdrew $20 & got change for the tip. Despite this, one of the waiters continued to glare at us angrily. Initially, we left a $4 tip but decided to reduce it to $2 due to the poor customer service & lack of communication. At this point, the waiter told me, "Next time, $2 more tip or don't come back," in an aggressive tone. I asked him to calm down, but he kept following us toward the exit. It was an uncomfortable & strange experience. While this restaurant was once a favorite, the unprofessional & rude behavior from the staff means we won't be returning.
It was a cool October Montreal day & we wanted some Pho to warm us up after several hours of sight seeing. The menu had great selection but 3 of us ordered the #1 (special Pho) & the 4th ordered the #42 (shrimp & vegetable Pho). It was super busy & lined up around lunch but tables turn over quickly & we were seated after about 15 mins. The Pho was pretty average. However the service was a bit below par. One of our group wanted a fork & we had to ask no less than 4 times for one. Also, we wanted a tea pot refill & they took away the pot but never returned it until we skied them twice. Pricing was fair for what you got with most dishes around $15. Note they only accept cash so make sure you bring $ or you can always use the ATM next to the till for an exorbitant fee 😆
It's my favorite pho place in Montreal! The price is so worth it & delicious!! They give a lot of meat as well! I've come here for over 10 years, & it never disappoints. My only disappointment, however, is due to a young staff that has no manners. I don't particularly mind the person not having steady hands to put the bowls down on the table, but they didn't even apologized when they spilled all over my relative's phone. My family & I were served by this young staff for the past 4 visits this year & the behavior only got worse... Being clumsy is one thing, but surely apologizing should be something everyone should do when they make an evident mistake... at the very least, I hope I get served by the older waiters because of this. Take note that they only accept cash here. If you don't have cash, there is an ATM in the restaurant.
Food is always amazing. Tried all the meats (beef, chicken, pork & shrimp) & loved all of them. The noodles are also very good. You don't come here for the atmosphere but for the amazing food. I have to admin that at least, they try to have a good atmosphere but this place is always full. Can't wait to come back!
They only accept cash, which they don't tell you until you go up to pay. Seriously, who doesn't take cards in 2024? Of course, they have their own no-name ATM right next to the register where you can take out said cash for a service fee of $2.69 (on top of what your own bank charges). The food was pretty good & the service was fast, but in the end I came away feeling like I'd been slightly scammed.
19 sept. 2024
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Excellent restaurant Viet-Namien dans le quartier chinois de Montréal. La soupe est la meilleure a mon avis. Le bouillon est riche & rempli de saveur. Les prix sont abordables. J'y vais souvent & je retournerai c'est sûr.
2 sept. 2024
sur Google
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Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
I used to come here often but my recent trip was somewhat disappointing. Food came out super fast which was great. However, I found the pho broth salty & my partner's rice was overcooked (mushy). The flavour of the lemongrass beef was amazing though & the imperial rolls were good too. We had to signal several times for water & cutlery & got a hand dismissing us at one point. If you're in the area & want good Vietnamese I would come here but do not go out of your way when there are so many other places around the city.
Je suis aller auj souper avec ma famille 4 personne en tout le service étais très lent il avait pas si de monde que ça dison 60% & plus de la mortier étais déjà servi, pour les repas j'étais désappointé c'est pas comme avant ça goûte pas grand chose le bouillon du pho étais fade les plat de grillade très ordinaire je trouve ça triste cetais mon préféré viet dans chinatown pt il son rendu paresseux il on besoin step up le game pourtant c'est les même personne qui son la je comprend pas.
Summary is that it's OK. Service is frantic but polite enough. Tip: they wait for you to order a soft drink before they bring the complimentary tea & will give you tap water on request (depending on who takes your order that is). Our waiter actually said they don't give tap water when I asked him. Having then ordered unnecessary soft drinks I was then just a little perplexed when I saw a different waiter taking glasses of tap water to a table of six - still trying to work that one out. The food itself was ok, it is authentic enough & reasonably priced.
Great food, fast service & reasonable prices. I'll definitely come here again. I came for dinner during the evening rush & was seated within 5 minutes of arriving, despite the place being packed. The tea & rice were hot & the chicken I ordered was crispy.
