Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
Wow! Leur nouveau bol proteiné Steak philly & saucesud-ouest, miam! 😋 Quelle belle alternative au fast-food si on veut quelque chose d'un peu plus santé mais cochon à la fois ! 🥗🍖😆
J'ai pris la base de riz, j'aime le mélange des légumes crus & des oignons & poivrons sautés. Bonne idée ! J'ai envie de le faire chez moi. 😁
Délicieuse poutine, frites dorées, sauce bien épaisse & satisfaisante, fromage frais avec un bon mordant. Le michigan était généreux. Bon service & belle ambiance. Un restaurant qui mérite sa place au palmares des meilleures poutines de Montréal.
L'ambiance, la déco, le personnel & la bouffe : tout est top!
Les prix sont extrêmement raisonnables, les portions sont très généreuses & la qualité est au rendez-vous.
Mention spéciale à la serveuse (Amy?) que l'on entendait interagir avec les autres clients & faire preuve de grande patience & empathie. Un coeur en or! 💛
I used to go to Paulo & Suzanne & portions were huge, lots of cheese curds, & sauce was delicious.
I recently ordered a large regular poutine with extra cheese curds & now price is up, quantities are small & the quantity of cheese curds was ridiculous considering that I asked extra cheese in it. Even the taste is not the same, fries were not wow, sauce lost its unique delicious flavour. Now the taste is the same as a poutine sauce in can.
In the past, it was overwhelming in term of quantity & the taste was fabulous.
So sad to see great places like this having a huge drop of quantity/quality.
Overall, I still recommend this place but consider picking up your poutine, maybe you will get a different outcome.
Jul 2, 2025
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Excellent place if you are looking for a simple comfort food, typical of Montreal classic eateries. Fries are well made, different choices of tasty poutines (one of the best in the city), & succulent burgers.
Delicious food with generous portions! The ambiance is cozy, & the service is top-notch. Whether you're here for a casual meal or a special occasion, it's a great spot. The desserts are a must-try
