Paulo et Suzanne operates as a quintessential roadside diner that serves as a cornerstone for traditional Quebecois comfort food. The menu centers on expertly prepared poutine, featuring thick-cut fries topped with squeaky fresh cheese curds and a rich, savory brown gravy. The kitchen focuses on hearty portions of classic diner staples, including expansive griddle-cooked plates and loaded handheld items designed for rapid service. The dining environment maintains a utilitarian aesthetic that prioritizes functional efficiency and quick access to standard grill fare. This establishment focuses on consistency and the preparation of high-volume snacks using time-tested recipes that emphasize texture and salt profiles. Every dish reflects an adherence to local culinary traditions, providing a straightforward approach to essential fried foods and heavy caloric offerings that satisfy specific dietary cravings without unnecessary culinary embellishment.
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We accept: Master Card, Visa, Interac, Mobile Payment, Contactless Payment, ATM machine
Paulo et Suzanne is a well-established Montreal diner known for its classic comfort food, particularly its generous poutine portions, variety of burgers, and all-day breakfast options. Many patrons describe the atmosphere as cozy and nostalgic, often highlighting the consistent quality of the ingredients and the friendly, welcoming service. While the restaurant has a loyal following that appreciates its long hours and authentic charm, common points of feedback include the inconvenience of a cash-only payment policy, the small seating capacity, and occasional variability in consistency regarding portion sizes or wait times.
As for their poutine, it really disappointed me. There wasn't much sauce or cheese, & I only found one onion rings. All things considered, I honestly should have ordered a large order of fries.
Not friendly, rude & unprofessional.
I came to buy hot dogs at my break.
I ordered but they didn't start to cook it.I asked why but all the 3 cashiers ignored me when I tried to talk to them & when I insisted him to see me he screamed at me & pointed his finger!
I leaved hungry!
First & last time here.
pretty sure that the goob reviews are all bots !
I tried to reach them by phone but no one answered.
When you enter, be ready to pay with cash only because they have an ATM inside & it takes a 5% fee from the money you get out so be prepared.
The place is really small & has this 80s dinner vibe to it that keeps it cozy. It takes a while to receive your order, however small or big it is.
The poutine with popcorn chicken & piri piri sauce was not as satisfying as I thought I read in the comments since they skimmed on the piri piri sauce. The fries were soggy, though the cheese, the chicken popcorn & the brown sauce were very good.
It is not worth the price because paying for a normal poutine with some popcorn chicken & a dab of piri piri sauce isn't worth 20$. It's better to go somewhere else, like to Laval to a place called Poulet Sevan where they have lots of chicken meals & you can get a poutine with chicken popcorn on top for less & worth every bite.
Jun 30, 2026
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Absolutely incredible! Paolo & Suzanne served one of the best meals I've had in a long time. The poutine was phenomenal… crispy fries, rich gravy, & plenty of perfectly melted cheese curds. Every bite was comfort food perfection.
The cheeseburger was just as impressive: juicy, flavorful, cooked perfectly, & loaded with fresh toppings. You can tell they don't cut corners on quality. Everything arrived hot, fresh, & exactly how great fast food should be.
On top of that, the service was exceptional…friendly, fast, & welcoming. It's rare to find a place that consistently delivers both amazing food & great customer service, but Paolo & Suzanne absolutely nails it.
A true Montreal classic that lives up to the hype. If you're craving a great burger & poutine, look no further. I'll definitely be back for more!
50-60s style diner. Really good prices for the portions in this economy. My boyfriend ordered a large poutine & I ordered a combo (2) hotdogs (2nd hotdog not pictured). He loved it. Hot dogs coleslaw were filled to the brimmed & I loved it. My favourite were their fries. Cash only, make sure to cash ready. Not too salty I find. Overall, I'd recommend coming here with friends or family.
Whether sitting outside under the maple tree on a hot afternoon, looking out to leafy Gouin boulevard & the historic Sacre-Coeur hospital or cozying at the booths inside late at night, Paulo & Suzanne is my little oasis of comfort in Cartierville. Even the lesser known choice of coffee & waffle with syrup hits the mark for me. One small suggestion would be to treat those who sit on the terrace as terrace customers & not take-away ones, so as to avoid the unecessary packaging.
Overall, a vibrant & friendly neighbourhood business where hunger is duly satisfied!
I've been a customer here for decades & i can confirm this place is not like it used to be! Everytime i order a poutine its never the same as everyday, sometimes burned fries, sometimes not enough sauce, sometimes too much. Today i just ordered a regular poutine & they gave me a'soup poutine' to much sauce. Also i called for it to be ready but they still made me wait without preparing it.
Very good classic poutine & steamy Hotdogs. A classic quebec staple. The sauce was tasty, the fries where excellent & of course the squeaky cheese. I will definitely go back & try the specialty poutines. Don't forget to bring cash as they only except cash.
