Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
Seriously wonderful poutine & classic grill food. Its on the priceier side but this is also due to the ginormous portions of delicious & savoury food they provide. The restaurant is also similarly small & cozy with good service. Great spot if you want to indulge in a bunch of poutine & burgers.
We traveled across town to try this place & man it was worth it, such a cute little shop & I got the poutine with pasta sauce & Italian sausages, it was delicious! Worth the trip over there!It is cash only heads up!
Mar 23, 2026
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Best poutine & hot dogs. I once waited 12 hours at the emergency at the hospital across the street & promised myself then when I was done no matter what time it was I would come here for a bite & I sure did at 2 AM. It was the only thing that kept me going through the whole wait, knowing I would eat amazing poutine
Première poutine de ma vie, & oh la la je suis tellement bien tombée.
C'était vraiment archi bon, ça tient bien au corps. La traditionelle est légèrement relevée mais reste vraiment très douce à mon goût.
Je recommande vivement ça m'a vraiment rendue heureuse 1er degré
Bon casse croûte comme bien d'autres bon choix de poutines la mienne était très bonne beau menu beau choix de hamburgers j'ai aussi pris un hot dog correct il avait l'air meilleur sur la photo bon service assez petit resto plus de place l'été car belle terrasse
Huge portions & perfect poutine in the area ordered grilled chicken fajita poutine. Rich gravy & cheese curds but the amount of fries & meat was less. Overall a great experience
Not gonna lie, really great poutine especially ordering for delivery cause they put it in an aluminum container unlike some places (La Banquise)they use that garbage paper cardboard like recycled container that soaks up all the gravy & what you get at the end is a dry uneatable hard glob of fries & grease , perfect poutine here except the ingredients which is lack of , i don't expect a mountain scoop at least where you can see some added.
Been ordering here both in person & on uber eats for a long time. In the last while, I've been disappointed every time I order. First of all, very stingy with the ingredients. Every time I order a poutine, there is barely any cheese. I often go out of my way to PAY for extra cheese, & even then they hardly put anything. When paying 26$ for a poutine with extra cheese, I expect a lot of cheese. Potatoes & gravy are worth pennies, so if this place wants to cut corners by barely putting any cheese, they should at least lower the prices. In the last 5 orders I've placed, the bacon was forgotten in my burgers 3 times. This upset me every time. The last thing I want to mention is drinks & ubers. Why put cold drinks in the bag right on top of hot food? Every time I order, the cold drink is directly on top on the hot food, so by the time it's delivered to my door, the water bottle either makes my food get cold or becomes hot because of the food. I can't comprehend why they do this, what I do know is that it's ruined half of my orders. I'm not gonna act like I've never had good food here, there's a reason I re-order so frequently. I really do think there's a couple of things that need to be done better to ensure nothing but positive experiences for the customers. Hopefully this helps
J'y suis allé pour la première fois, la poutine est excellente.
Par contre, la façon de commander & de payer est la raison pourquoi je laisse 3 étoiles, je suis arrivé sur place & j'ai dû commander en ligne parce qu'ils ne prennent pas crédit ou débit. Rendu en 2026, le système devrait être meilleur.
Maintenant que je sais comment ça fonctionne, j'y retournerais parce qu'il y a beaucoup de choix sur le menu.
Je recommande cet endroit.
Feb 19, 2026
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Les poutines sont terrrribles (délicieuses) je recommande!Excellent service!! À 3h00 du matin, on a commandé 8 grosses poutines de plusieurs sortes différentes, aucune erreur dans la commande & le personnel était souriant. L'endroit est très petit je vous suggère de prendre pour takeout. Petit stationnement à l'arrière (peu de place) parking sur la rue en général. La seule raison que je n'accorde pas 5☆ c'est parce que c'est seulement argent comptant... mais il y a une'ATM' sur place.
Best poutine in the greater montréal ever. anyone saying otherwise has burnt taste buds or has not tasted their wonders yet. The service 11/10. I asked for extra onion rings on my poutine & they didn't just gimme some extra, they added a bag with extra over the extra. I don't usually leave reviews, but this place deserves its 5 stars
J'avais entendu parlé de Paulo & Suzanne, alors je suis allé dîner entre amis. L'accueil & le service était très bon & chaleureux. Les poutines étaient toutes délicieuses ! Mention spéciale à la sauce au poivre qui change vraiment des sauces à poutine traditionnelles. On reviendra ! Attention paiement en cash seulement.
Can't recommend this place enough. Service was amazing, decor felt like 50's Montreal in the best way possible (not that I was alive but nostalgia up the wazoo) & the hot dogs & poutine...can't believe it took me this long to make it here & try the food! Prices beyond reasonable. 40$ for 3 people to eat in this economy?!
