Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
Restaurant Paulo & Suzanne is a delightful eatery adorned with 1950s-inspired decor that exudes a distinct Québécois influence. The extensive menu & ingenious use of space provide a comprehensive dining experience worth indulging in. Upon entering, the warm & affable ambiance immediately takes hold. The proprietors' passion for their craft & patrons is palpable in the cozy establishment, where neighborhood close-knit relationships have been meticulously fostered over the course of four decades.
I had Le Colosse Burger, it features 100% Angus beef, savory cheese, tender Philly steak, spicy jalapenos, crispy pickles, fiery hot peppers, crunchy cool sour cream & chive chips on a soft brioche bun. To add to the indulgent experience, the burger is paired with their ingeniously crafted homemade southwestern sauce. This burger is not for the faint of heart, as it is quite substantial in size.
When one dives into the world of hamburgers, it's undeniable that the fundamental ingredients remain largely consistent across the board. Invariably, you'll encounter the main ingredients such as minced meat, onions, tomatoes, crisp lettuce, tangy pickles, &, of course, the all-important sauce. Many will proclaim that the true magic lies in the sauce, but I'd like to propose an alternative perspective - one that revolves around a different, yet equally vital element: LOVE. I could see that love in Paul's eyes & smile when it came to his food.
This love, this devotion, infuses the hamburger with an essence that transcends the sum of its parts. It's an invisible ingredient, an unspoken commitment to excellence, & a genuine desire to create something extraordinary. When you bite into a burger crafted with love, you're not just tasting food; you're experiencing the chef's dedication to their craft.
Paul meticulously grilled the meat to perfection, crafting a patty that's not just cooked but cared for with an artist's touch. Imagine the dedication it takes to finely chop the onions & tomatoes to achieve that ideal balance of flavors & textures. Think about the thoughtfulness behind choosing the freshest lettuce & the most delectable pickles to elevate the burger to a sublime level. & yes, even the sauce, prepared with a blend of secret ingredients, becomes a work of culinary art in the hands of a passionate chef like Paul.
As I relished the expertly cooked burger, my teeth crunched through the crispy-seared exterior, unleashing a savory explosion of flavor. This isn't your run-of-the-mill juice; it's a luscious elixir brimming with the essence of the meat. It's a marriage of the meat's inherent juices, meticulously elevated by the ingenious seasoning & cooking techniques.
The juiciness isn't just about moisture; it's also about the way it enhances the overall texture of the burger. It prevents the meat from being dry or overly chewy, ensuring that each bite is tender & easy to savor. The contrast between the succulent meat & the other components of the burger, like the crisp lettuce, the crunch of pickles, & the creaminess of the sauce, adds to the overall sensory experience. The next time you savor a burger that leaves you speechless, remember that it's not just about what's in it; it's about the heart & soul that went into its creation, truly making it a labor of love. @mtlrestorap
I ask for more Parmesan cheese & the girl refuse to give me more saying that it cost money. She insulted my intelligence. She gives me like a teaspoon equivalent of 5 cents. It barely taste the cheese. It was a take out. If I had ordered at the table, they would have given me the cheese container & sprinkled the cheese on top as much as I wanted.. I worked nearby & went there for more than 15 years 3 times a week. I was so pissed off. 23:30 Wed 12 2024.
Dec 13, 2025
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Garbage service , standing literally for half an hour waiting for some one to take my order & no one even looks at you , how rude , & believe me they are not short of employees , may be different in the day but my whole body smelled like an onion for half hour juet standing there , I can imagine if I sit & eat there , I only came because of the good reviews & boy was that disappointing!
Ça sent bon & les aliments sont frais
Beaucoup de choix alléchants
Ambiance unique & chaleureuse
Personnel très sympathique
Je suis tombé sous le charme immédiatement
Portions très généreuses
En plus c'était délicieux
AMAZING PLACE! 24h with no menu change so if you work nights & want a crepe at 3pm this is the place!
Affordable with great portion sizes. Nice retro theme.
I honeslty have no idea how they can pull all of this off & stay in buisness in a time like this.
Truly wonderfull, will definitely be comming back when im in the area.
Have been coming here for years. Place is a little cramped & seating for a group bigger than 4 is difficult. Service is good but the food is definitely the star. The grilled cheese burger is fantastic. Make sure you ask for extra napkins. If you have this for a late lunch then be prepared to skip dinner. The fries are homestyle & delicious. A definite'must visit' if you're in the neighborhood. Just make sure you bring cash because it's'cash only.'
Oct 23, 2025
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Dining area closes earlier than restaurant does , I think at 1:30am is what Louise said , very inconvenient when all you want is to sit & eat. Food was good but onion rings portion was small
sur 10 fois que j'ai envie de mangé du paulo & suzanne je n'y arrive qu'une fois , pourquoi ? Parce-qu'il accepte seulement cash, j'ai senti la quantité & la qualité de ma poutine diminuer en plus le service à la clientèle c'est dégradé ils regardent tellement croche les clients & disent parfois des commentaires inutiles comme la vieille madame qui travaille la depuis longtemps, ridiculee
