Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
Désolée, mais cette fois là, le bacon était tranché très très mince. De plus, on vient d'apprendre que fraudeur vend des guichets ATM. Alors, fini pour moi. Je vais aller ailleurs à moins que vous fassiez comme tout le monde, soit paiement Intérac. Nous, accepter des frais & pas vous autres? Prix des repas qui augmentent + frais + pourboire. Ça commence à faire. Tout augmente mais la qualité doit suivre. Du bacon tranché si mince, n'est pas du bacon. Saucisses à moitié cuites à l'intérieur, patates pas fameuses. Très déçue. & faut payer un autre 2$ pour retrait. Ils n'acceptent pas Interac. Mais serveuse 5 étoiles. Je ne connais pas son prénom.
Super "diner" avec banquettes, tables mais surtout ses bancs au comptoir. Le personnel est gentil, courtois & souriant & connaît très bien le menu & les portions.
Dans les meilleurs que j'ai mangé. On a pris une poutine régulière large avec ajout de bacon, saucisse & saucisse hot dog. Chaque bouchée avait beaucoup de garnitures. Je recommande fortement.
The staff are friendly & service was fast. Our food arrive fresh & hot. It's get busy at night because it's open 24h on Friday & Saturday. There's parking in the front & back. There is only 1 bathroom. This restaurant is cash only but there's a ATM right at the door. We enjoy our late night food, will come back.
Dec 16, 2023
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Great food, good service, fair price. The place is a bit small & there aren't lots of places or sports to park, so there might be some waiting time on busy hours (we were lucky to find both right when we arrived). I will definitely bring any friends that visit me.
Coming here was my first time trying Poutine but omg I am hooked! They had such a great poutine & an equally amazing spaghetti bolognaise. Even tho the place was packed, our waitress was very kind & managed to squeeze us in at the counter.
