Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
I brought my yorkie to the restaurant & didn't think we were gonna eat in but then we decided to & they were so accommodating & soo kind💖 Thank you soo much so being so accommodating & The poutine smoke meat & the burger with smoke meat is a must there!!
Depending on who is here it is either a 5 star or a 1 star. I love the food when it's the Tamil man that cooks. But today at around 2ish it was not the Tamil man unfortunately & so it wasn't so good. & the man serving speaks extremely loudly, coughs over the food & I feel like he sprays a little when he talks. Next time I don't see the Tamil man cooking & my favorite waiter the tall skinny man I am walking out & going somewhere else.
Mar 15, 2024
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Nous avons commandé 4 poutines, la poutine régulière & la peine piriri au poulet popcorn étaient très bonnes. Malheureusement les poutines Le Coq au poulet laissaient à désirer, il n'y avait que quelques miettes de poulet, aucun beau morceau, on dirait des restants de poulet & les oignons n'étaient pas bien cuits ( quelques minutes de cuisson auraient faits la différence). Bref, on avait tellement hâte de retourner chex Paulo &Suzanne & c'était une déception pour la moitié d'entre nous.
In Montreal for a couple of days & took a chance on dinner based on reviews. It did not disappoint! Service was great. Food was fast, hot & delicious! Definitely would return.
Very tasty & delicious, just try this place out & you'll be happy. It's warm & not very expensive for the quality. Best casse-croute in MTL & American style culinary is top here.
wow vraiment toujours aussi bon , meilleur casse croute a mtl , le personnel est super sympathique & la propriétaire très très a l'écoute de ses clients
Feb 8, 2024
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Malheureusement depuis quelques temps, les commandes pour emporter sont incomplètes. Trio qui manque des items , poutines avec quasiment aucune sauce. La qualité descend de plus en plus & on peut comparer, on demeure pas loin & ça va faire plus de 25 ans qu'on y va, ou allait car si jamais j'ai une troisième situation ça sera fini. Le hic, c'est qu'il est un peu indépendant car il est directement devant l'hôpital Sacré-Coeur. Il a donc un bassin d'individus de disponible 24hre sur 24.
