Reviews portray Paulo et Suzanne as a cash‑only, old‑school Montreal diner famous for gigantic portions, comforting poutines, and a retro vibe that suits late nights, with many calling it one of the best poutine spots in the city thanks to rich gravy, crispy fries and generous cheese curds alongside solid burgers. While the overall sentiment is positive, several comments describe inconsistencies such as poutines with too little cheese even when extra cheese is paid for, occasional missing toppings, and order mixups, as well as frustrations with the cash‑only policy and the pickup system. The atmosphere is repeatedly praised as cozy and nostalgic, service is described as friendly and efficient when not rushed, and value and comfort food appeal keep customers returning, even as some visits report a dip in quality or more pressure on staff.
This is a great spot for good ol' burgers & fries. The poutine is awesome. Good portions. The 3D burger is fantastic (grilled cheese, club sandwich & burger) Cash only.
La poutine de référence à Montréal, toujpurs aussi bon ♥️ on en mange depuis des années ! Ils prennent juste cash & l'attente est un petit peu longue. Ils ont une ATM la bas
May 26, 2024
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Le caissier Jimmy était tellement bête, pas un sourire. Au moins il a proposer le rabais pour les employés de l'hôpital, nous n'étions pas au courant. Mais son attitude ne donne pas envie de retourner. En plus, assurez vous de vérifier votre commande avant de partir. J'ai commander une poutine Italienne & j'ai payé pour mais j'ai reçu une poutine normal !!
Super poutine, de loin meilleure que plusieurs endroits du cartier! Bémol : service efficace, pas très chaleureux, mais correct. Toutefois... J'espère que l'employé qui m'a servi en était à sa première journée pcq il n'était pas en mesure de dire "numéro 5" en français... Je suppose que d'ici quelques jours il apprendra par coeur, au pire, le mot "numéro" & quelques chiffres, après on passera au "bonjour" , ""Merci"... Reminding you they are called "FRENCH fries"... Haha! C'est pas pcq on rit que c'est drôle.
May 22, 2024
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One of the few 24h spot in the city. Very active throughout the morning, lunch, dinner & night time early AM. Their poutine is great, most burgers as well. Definitely recommended for late night cravings.
