Parma Café

Juliano

5.0

Great food! Great service! Hard working employees as well! Dessert's were phenomenal!

2 févr. 2026

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Zovian_

1.0

Disgusting Service
I've been to this café multiple times, but my last visit will absolutely be my last. The service was beyond disrespectful & honestly embarrassing to witness.

When I arrived to join my friend at our table (we were supposed to be three people, but she arrived first), I immediately felt something was off. They had seated her in a tight corner where barely two people could fit, sitting directly across from each other. A few minutes later, we noticed a nearby table being cleared & decided to move there once it was empty, something we've done before without issue.

That's when a staff member/manager (not sure who he thought he was) stormed over & told my friend,'No, no, you can't sit here. Go back to your place.' I understand cafés get busy, but there is absolutely no excuse for disrespect.

To make things worse, the table wasn't even being set for a group of three - it was for two people. Instead of calmly explaining the situation, this grown man chose to argue & shout in public at a younger woman. Truly shameful behavior. We weren't stealing seats, we weren't causing a scene, & we were leaving a clean table behind. Even if he owns the place, that does not give him the right to yell or belittle customers.

We decided to leave, at which point he continued making childish comments like babye under his breath & then kept arguing when confronted. Completely unprofessional. It was very clear he felt entitled to speak to us that way because we were'just girls.' Wrong move.

Moral of the story: get your act together. A grown man running or working in a café should know how to speak to people - especially paying customers. This place lacks basic respect & professionalism. Take your business elsewhere

1 févr. 2026

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Jessie

1.0

Not a good spot to study or work, very loud. We were two people sitting at a table for three in a corner near a charging outlet, while we saw two other customers taking a table for six & staff didn't say anything to them. After about an hour, staff came to tell us we were not allowed to use laptops, even though several people were clearly using laptops at the bar right in front of them, as well as at other tables.
To add to the confusion, we weren't even using our laptops at the moment they came to talk to us; we were just talking, eating cake, & drinking our coffee. They could have kindly asked us to move to the bar if laptop use was the issue.
On a positive note, the temperature inside was perfect, drinks & cake were amazing, Overall, the rules didn't seem to be applied consistently, which made the experience frustrating & uncomfortable.

25 janv. 2026

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Sako

1.0

The food was good but service was bad, one guy was rude, & just wants u to eat fast & leave. I was disappointed.

24 janv. 2026

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Gabriella

1.0

I've visited the store multiple times & never had an issue. But during my recent visit, I witnessed the manager shouting at someone. I don't know exactly what happened, however, a manager should never speak to a customer that way. It startled me & multiple other costumers, to the point that I'm not sure if I will be returning.

24 janv. 2026

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Olivia

5.0

great food & atmosphere!

24 janv. 2026

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Siragan

1.0

What a shame for the location that this cafe has. Such a bad customer service from the manager, who raised his voice on the customers in front of everyone. nah never coming back here agian.

24 janv. 2026

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Nicola

5.0

great spot for a sandwich , great staff

24 janv. 2026

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Maral

1.0

The management is very rude. they want to kick you out as soon as there's new costumer coming.

24 janv. 2026

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Mick

5.0

Looking for a great café with friendly staff?
Parma Café Laval is the best option I can offer.
Service was amazing, my family & I were treated with kindness & respect throughout our whole experience.
The food was amazing & definitely worth it, I 100% recommend their panini's!!
Coffee was fresh & not expensive at all; I received a great quality coffee for a great price!
All in all no complaints, only good vibes & great times.

19 janv. 2026

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L

3.0

Please fix the mobile application. There is no option to order & pay at the cafe. There is no option to pay by credit card. The only option was to pay by adding funds to a wallet, but that option didn't work either (when adding credit card information, it gives an error message because you didn't enter your address… but there was no spot to enter an address). Ordering through Uber Eats would've cost an extra $2 per item, so fortunately I was able to call & place an order.

18 janv. 2026

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Ale

5.0

Mick is the best guy

17 janv. 2026

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AnthxD

5.0

Mick salerno is the best employee u have

17 janv. 2026

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Giulia

2.0

For nearly $20 for a sandwich, it was okay. & what's the point of asking my name for takeout (Giulia) if you're going to call me Julie.. good thing my name is not Rajaonarimampianina 🥸

10 janv. 2026

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Bianca

1.0

My sandwich was overpriced, prefer Milano.

10 janv. 2026

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Said

1.0

Nous étions un groupe de 4 personnes. Nous n'avons pas d'ordinateur après 1 h 15, le gérant est venu nous demander de quitter les lieux. Nous étions choqués, car c'est la première fois que cela nous arrive.
Il y avait une autre table à côté de nous à qui il n'a rien demandé.
En plus, le gérant était stressé & s'est accroché à un client, ce qui n'est pas normal dans son comportement.
Café non conseillé : c'était la première fois & ce sera l
a dernière.
C'est mon erreur, car je n'ai pas lu les commentaires avant d'y aller.
& le propriétaire ne fait rien : à chaque fois, il répond'désolé, on va corriger', mais il ne fait rien, mê
me au niveau du personnel. »

3 janv. 2026

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Ahmed

1.0

They made us change tables to accomodate new clients. The waiter asked us to leave in a very disrespectful manner. He said we cannot stay for five hours (in a badly sarcastic way) while we were only there for about two.

3 janv. 2026

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Eaglefly

1.0

We came as a group of 4 men, ordered cakes & coffees. & were asked very rudely to leave to free up tables by, I would assume, the manager after a little more than 1h30. What is unacceptable is the manager's attitude when speaking to us, especially since he came a first time to ask us to move tables & giving us weird looks.

3 janv. 2026

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Mohammed

1.0

Le café & les gâteaux est excellent mais le service est très mauvais. On est arrivé moi & mon fils vers 13h. On a pris une table de 4 personnes car on attendait mon frère & son ami. Le serveur nous a demandé de changer la table vers une table pour deux personnes on lui a dis qu'on attendait deux personnes. Il était un peu bizarre. A 14h45 il nous a demandé de libérer la table car on ne peut paw s'asseoir 5 heures alors qu'on était 4 personnes & on a bien consommé les 4.
Je lui dis qu'on quitte mais on revient jamais a ce café. J'espère qu'il n'est pas le propriétaire. S'il est le propriétaire c'est encore grave

3 janv. 2026

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Zeynou

1.0

We were a group of four people & each of us purchased a coffee. After sitting for about one hour, an employee approached us & told us that we needed to leave. When we asked why, considering we had all paid for our drinks, he replied,'You can't stay for like five hours.' This comment was confusing & unfair, as we had only been there for one hour. Although we agreed & left, we felt disrespected by the way the situation was handled. This is not the kind of service or treatment customers expect after making a purchase.

3 janv. 2026

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