Dans l'ensemble, les avis sur Parma Café convergent vers une offre de qualité: des paninis savoureux, des cafés bien préparés et des desserts appréciés, avec une atmosphère chaleureuse et un cadre spacieux qui convient aussi bien pour étudier que pour se retrouver entre amis. Le personnel est souvent décrit comme accueillant et attentif, bien que la fréquentation soutenue puisse rendre l'endroit bruyant et parfois impacter le service ou l'ordre des tables. La variété du menu et la constance du goût sont soulignées, tout comme le rapport qualité-prix qui reste parfois questionné, certains trouvant les prix élevés ou les portions trop limitées, d'autres vantant la valeur des plats et des petites douceurs comme les cannolis et les desserts maison. Quelques points techniques font l'objet de critiques: l'application et les options de paiement, les commandes à emporter et les délais pendant les heures de pointe; néanmoins l'expérience globale reste positive, et Parma Café apparaît comme une destination fiable pour un café, un repas rapide ou un moment convivial, avec une clientèle fidèle et un service qui peut aller du très chaleureux au très efficace selon le moment.
Good cafe with even better service. Giuliano gave excellent sandwich recommendations & clearly knows his job-confident, friendly, & spot on with his picks. The sandwich was fresh & well balanced. If you're unsure what to order, ask him. Definitely worth a visit.
Disgusting Service
I've been to this café multiple times, but my last visit will absolutely be my last. The service was beyond disrespectful & honestly embarrassing to witness.
When I arrived to join my friend at our table (we were supposed to be three people, but she arrived first), I immediately felt something was off. They had seated her in a tight corner where barely two people could fit, sitting directly across from each other. A few minutes later, we noticed a nearby table being cleared & decided to move there once it was empty, something we've done before without issue.
That's when a staff member/manager (not sure who he thought he was) stormed over & told my friend,'No, no, you can't sit here. Go back to your place.' I understand cafés get busy, but there is absolutely no excuse for disrespect.
To make things worse, the table wasn't even being set for a group of three - it was for two people. Instead of calmly explaining the situation, this grown man chose to argue & shout in public at a younger woman. Truly shameful behavior. We weren't stealing seats, we weren't causing a scene, & we were leaving a clean table behind. Even if he owns the place, that does not give him the right to yell or belittle customers.
We decided to leave, at which point he continued making childish comments like babye under his breath & then kept arguing when confronted. Completely unprofessional. It was very clear he felt entitled to speak to us that way because we were'just girls.' Wrong move.
Moral of the story: get your act together. A grown man running or working in a café should know how to speak to people - especially paying customers. This place lacks basic respect & professionalism. Take your business elsewhere
1 févr. 2026
sur Google
🍽️
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Looking for a great café with friendly staff?
Parma Café Laval is the best option I can offer.
Service was amazing, my family & I were treated with kindness & respect throughout our whole experience.
The food was amazing & definitely worth it, I 100% recommend their panini's!!
Coffee was fresh & not expensive at all; I received a great quality coffee for a great price!
All in all no complaints, only good vibes & great times.
Overall speaking it's a nice place. It's a little too loud so you won't be able to have a decent conversation without using your' teacher's voice'!
However, the reason I'm writing this review is one of the manager's attitude. My friend & I arrived before the rest of us. As the place was jammed we sat at a smaller table. When one of the half round bunkers became available we proceeded to move there, only to have one of the managers ( I think) telling us we can't sit there unless we're 3 or 4 & that he will wait for the rest of us to arrive to offer us that seat!! I asked it's there a line up? Well, there was non. I mean we're not selfish ignorant customers, of course if a bigger group was waiting we wouldn't switch. There was NO line up if ppl to be seated. The bench just next to us had TWO people only. The one on the other side received TWO people without being shamed for. Our other friends arrived & we had our coffees & ( very sweet) cheesecake & left. But I won't ever go back. You don't want my business, it's absolutely fine with me & I'm sure you can't care less either. However, I thought customers deserve to know what kind of a treatment from the manager they might be getting.
Servers are fine & respectful. I'm not familiar with the whole management team but this guy ( a shorter Italian guy) definitely should attend some customer service courses.
' Customers is always right', that's how you run a business.
Cheers.
Je laisse normalement très rarement des avis, mais l'attitude du propriétaire m'a réellement outrée. Très gros manque d'hospitalité.
J'étais avec mon amie, nous étions deux & nous avons toutes les deux commandé & consommé comme n'importe quels clients. C'est seulement après avoir pris notre commande, & après avoir vu mon laptop ouvert, qu'on m'a clairement fait comprendre que je ne devais pas rester pour étudier & que je devais laisser ma place à d'autres clients. Je me suis sentie traitée comme un simple numéro plutôt que comme une cliente.
Si l'endroit n'est pas « study friendly », cela devrait être clairement indiqué dès le départ & communiqué avec respect. À ce stade, il faudrait aussi reconsidérer l'utilisation du mot « café » dans le nom de l'établissement, puisqu'on n'y retrouve ni l'accueil ni l'ambiance qu'on associe normalement à un café.
If you're looking for amazing sandwiches with quality ingredients, & a good atmosphere to enjoy your meal, Parma Cafe is the way to go! This location is spacious with lots of seating options. The staff & managers are welcoming & friendly! The food is always a 10/10. My go to is the Gigi panini or their cesar salad with extra chicken cutlet! They also have a large selection of affordable breakfast options!
11 déc. 2025
sur Google
🍽️
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This place has been around for a little over a year & since the very beginning I've only had a great time at this establishment.
The amount of regulars, new-comers, & tourists who stop by is amazing. The staff are always friendly, eager to help when you're unsure on what to order. The food is always right & they are always willing to go the extra mile when something is unsatisfactory.
There are limited spaces to sit it's nice to see that the management try their best to make everyone happy. This is especially true when it comes to peak hours & having to make room for larger groups.
Food is always good & my personal favourite sandwich is the charcuterie with extra spicy mayo. Also don't skimp out & get yourself a dessert, the carrot cheesecake is perfect or tiramisu is a classic!
Great place for a coffee, meal or dessert. Atmosphere is wonderful & staff very friendly. Food is delicious as always. A great place in Laval an absolute must!!
Amazing Coffee, amazing staff, food is even greater. If you are in Laval for a meeting, or a gathering with your friends, go there you won't be disappointed. Studying can be done too, if you enjoy some background noise.
Favorites : Chicken cutlet panino with fries the classic truffle mayo & a Caprese Salad
AMAZING! I went to Parma in Laval & had a sandwich with fries, it was perfect! The sandwich was fresh & full of flavor, & the fries were crispy & golden. The portions were generous, & the staff was really friendly. The place has a nice, comfortable atmosphere too. Definitely a 5-star experience!
A family member introduced me to this gem, & I'm so glad they did! I was craving Italian food, & I decided to give this place a try! The sandwiches were amazing, the fries were delicious & crispy, & the tortellini was the best in town. The salad was divine, & I loved trying Buccini cheese for the first time. Highly recommend!
