| lundi | Fermé |
| mardi | 16:00 - 23:00 |
| mercredi | 11:30 - 23:00 |
| jeudi | 11:30 - 23:00 |
| vendredi | 11:30 - 23:00 |
| samedi | 11:30 - 23:00 |
| dimanche | Fermé |
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Nous acceptons: Master Card, Visa, InteracPlus de détails
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Avis pour Origine Brass
Les avis mentionnent souvent
beer(103) pizza(62) bière(48) music(29) drink(26) group(20) recommend(20) selection(17) burger(17)
via Libro
The first time I went to Origine Brass, I loved it. The food, the drinks, the service, everything was amazing. I couldn't recommend it enough & told everyone I knew that they had to check it out.
Unfortunately, my last few visits have left me feeling disappointed & generally unimpressed. The following happened during my most recent visits:
- I was served an ice cold chicken burger (not just a bit "cold" like it had been sitting out for too long, but absolutely freezing like it had just come out of the freezer).
- On another occasion, we were served a pizza with a large piece of plastic in the sauce.
While these 2 incidents left much to be desired food-wise, the service remained great & call me crazy, but I still wanted to go back.
However, my latest visit has left a sour taste in my mouth, & not because of the food.
8 of us went for dinner last night. We were asked if we wanted drinks or appetizers to start. We ordered both of these things: drinks, chips & dip, & fried pickles to start. The chips & dip arrived quickly, but our other appetizer did not. Long after we finished the chips, we noticed a plate of fried pickles sitting on the counter, & it proceeded to sit there for a further 10-15 minutes. It was only brought to us when all the mains were ready.
When the food was brought to the table, we mentioned that we saw our appetizer sitting on the counter for a long while & that we hopped it would still be warm & fresh. The waitress apologized & left.
Moments later the manager came to speak to us. She asked if there was a problem. We calmly & politely explained that we didn't understand why our appetizer wasn't brought to us before our mains, when we clearly saw that the appetizer was ready well before our mains were, & it just sat on the counter. The reply we got from the manager was "There's no need to be rude."
I can assure you, we were not rude. Having worked in customer service myself for many years, I am never one to be rude to staff.
She then proceeded to explain that under the heating lamps on the counter it isn't a problem, the food stays warm. She then asked us to taste the appetizer to see if it was hot & when we told her that it was, she said "Great. So there's no problem then." & walked away.
Origine Brass, I used to love you. I really did. But everything I used to love about this place has simply gotten worse & worse every time I go & I find myself asking myself why I keep going back. I should not be being served ice cold food, I should not be finding pieces of plastic in my pizza, & I definitely should not be getting scolded & condescended to by your staff when they are the ones who were not able to offer me adequate service.
I think it's fair to say that I've given you more than enough chances. But I can assure you that I will no longer be recommending you to family & friends, & I will definitely not be coming back any time soon.
Sincerely,
Someone who used to be your #1 fan
via Libro
I ordered the mushroom pizza &, although there was a good amount of mushrooms, I was not able to actually taste them. I don't know what the issue there was, maybe their flavor was overpowered by other things on the pizza.
The service was also very slow. We needed to flag down our waitress 3-4 times during the dinner to order more food, water, or beer.
Beautifully designed space with a great selection of beer & well thought out menu. Unfortunately just not a great first experience,
via LibroLunch très agréable avec les collègues. Belle ambiance, un très bon service avec le sourire!
via LibroFirst time visiting tour establishment. Will definitely be back. Was great to hear some live music😊
via LibroGreat beer, good food, reasonably priced. Super staff, very knowledgeable & polite. An excellent place for a good dinner & a few sips. Can be a bit noisy but that adds to the atmosphere.
via LibroCe serait bien d'avoir de l'huile épicé de qualité pour vos pizzas.
via LibroOur soup was delicious in flavor but was room temp! Very unfortunate. Justin gave us amazing service!
via LibroWe had a new server. The wine pour was poor. There wasn't an extensive wine menu. I would have liked to have heard more wines that weren't on the menu.
via LibroFabulous! Compelling brand, quality beer, tasty food. We're hooked!
via LibroGreat food & service. Always an enjoyable dining experience.
via LibroAmazing ambiance , great food & the service is bar none the best
via Libro
Awesome waiter !! It was busy but he took the time to make sure we were good . Food was delicious .. only thing is my pizza was a little salty (marguerita). It was the spinach that was salty otherwise food was hot & fresh
Live singer was not expected but a nice touch
via LibroI really enjoyed my meal. Service was great! I will definitely be going back.
via Libro
Ive seen that there's a lot of positive to the establishment over the past year.
One improvement would be if there are coat hangers for fall/winter jackets
via LibroWe had a great time, the food, service & ambiance were great. We will definitely return.
via LibroYou should also ask how we rate the beer! The ones I had were excellent actually!
via LibroLove the place everything is perfect!! Food amazing beers is fantastic & the music is just great with just the right volume to still chat but drown out other peoples conversations. Will be back plenty more times with new customers.
Excellent service !! Il faut demander la Dominion IPA pendant qu'il y en a encore. gâtez-vous pendant que ça passe. il y en aura pas toujours de cette juteuse collabo 😃Voir plus
via Libro
I had a splendid time, the ambiance was very relaxed yet vibrant. The food & the service was A+
The only feedback I have is the overall accessibility of the restaurant.
@ lighting outside could be improved
@ I couldn't decide how to get in
@ there's no apparent signs
@ entrance area needs work
Thank you will definitely come back 🙏
sur Google
