Onigiri Shop

Stef

3.0

Place is wildly inconsistent & the staff is not trained to deal with rushes, always order ahead of time.
This week though was something, Wednesday I placed an online order at 5:10, arrive at 5:30 for pickup & it's not ready. I wait 20 minutes, I see my ticket is first but it's ignored, the girl making the rice balls is clearly new, she's a bit lost, asking questions but her guy coworker isnt helping or answering. There's about 10 people in store waiting & he's just taking orders instead of stopping to help her out. He dissapears in the back for a bit, comes back out to take more orders.
At 5:55 I ask for a refund, he says he doesn't have time, but rushes to go my my drink & single rice ball, he gives it to me with a nice sarcastic'are you happy'

So as a tip: Train your staff properly, they're rice balls. It's supposed to be a quick pick up, not an hour. Honestly an'Im sorry we're jammed' would have soothed things over instead of your staff being so rude. Stop taking orders when you're overwhelmed, get your hands in & finish the line of orders especially when your only staff doing it is trying to learn.

Apr 17, 2026

on Google

Carl-Eric

3.0

First the onigiri are delicious. We would often stop for some quick take-out onigiri after swim practice around 19:50-55. It's never been a problem until recently the employees tell us they are closed. Please clarify your hours of operation.

Apr 10, 2026

on Google

Kayla

5.0

Such good onigiri!!! Really generous portions & great price. You can get a to-go onigiri very quickly or wait just a bit & get a freshly made one. We had the tuna mayo, fried chicken mayo, korean chicken & salmon avocado & loved all of them!

Mar 22, 2025

on Google

Maé

5.0

Delightfully fresh ingredients come together in authentic onigiri creations. The spotless dining area & genuinely welcoming staff make this cozy spot perfect for a quick Japanese rice ball fix.

Jan 30, 2025

on Google

Kooplin

5.0

Everyone here is absolutely lovely! The guy with the beard is always funny & a delight to chat with. I've come here many times just for a quick lil snack after work & always leave feeling satiated. Today, I wore my work jacket, & they hooked me up with free onigiri & said they support us workers (I'm not a cop, obviously). Anywaysssss, I highly suggest this place because they're fast, the food is delicious & inexpensive, the place is clean, & they're always welcoming. I'm sooooo glad we have you in the'hen' :)

Dec 27, 2024

on Google

Shiro

5.0

The food was absolutely delicious, the service was good quick & the Workers were so nice & polite & The atmosphere was so relaxed & friendly

Dec 7, 2024

on Google