Dans l'ensemble Madame Poulet est une destination prisée pour son poulet frit avec des portions généreuses, une large sélection de burgers au poulet et des accompagnements, dans un espace lumineux propre et moderne qui accueille souvent les familles. Les avis soulignent régulièrement un service amical et efficace et des expériences rapides, avec de nombreux clients qui se sentent chez eux et qui aident à choisir parmi le menu. Le poulet est décrit comme croustillant, juteux et bien assaisonné, avec des sauces et des accompagnements comme les frites gaufrées et le mac and cheese qui obtiennent de bons retours, et le restaurant est noté pour des prix raisonnables et une ambiance décontractée et conviviale, y compris une salle de jeux pour enfants et parfois une section fermée pour enfants avec écran. Quelques commentaires évoquent toutefois des moments de service plus lent pendant les heures d'affluence, certaines réserves sur le prix ou sur certains éléments pouvant être gras ou peu assaisonnés, et une critique concernant l accueil d'une caissière en matière d attitude. Dans l'ensemble Madame Poulet est perçue comme offrant un poulet savoureux et réconfortant avec des saveurs franches, une qualité constante et une expérience globalement positive et accueillante, ce qui pousse à revenir et à recommander l'endroit à travers les emplacements.
Tried this fried chicken sandwich spot recently & overall had a good experience. There was no wait, the service was quick, & the place was easy to get in & out of. The meal came out to about $25, which felt reasonable for the quality & portion.
The food was really tasty overall, & my friend's fried chicken sandwich looked great & was apparently excellent. My sandwich was good too, but the chicken piece had a bit too much breading & not enough actual chicken, which threw off the balance. Still flavorful, just could have used a thicker piece of chicken.
Overall, a solid fried chicken sandwich spot - good value, quick service, & tasty food. I'd definitely go back & give it another try.
Got the large buffalo poutin, was enough to feed my partner & I. It was amazing poutin with tender spicy chicken. Very good service by zama :). Will def come back
19 févr. 2026
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I come here seldomly, so im not familiar with the menu. But when I stepped through the door, I was given a warm welcome by Zahra who gave me a run down of whats most popular & favorite dishes by the local regulars. One of the most hospitable waitresses I've ever met & she made the restaurant feel even cozier. The chicken is fantastic & definitely worth a try with a side of waffle fries😋❤?
Everything about this place is amazing! Stephanie was top notch as she helped us to choose what to order! The place is so clean! & the fried chicken is the best you can have in Canada! Thank you!
The best fried chicken I've ever had. Stéphanie was amazing, always smiling & helping us choose what to order. Absolutely worth the trip from downtown Montreal to the West Island!
Great place for having chicken fillets. It's fresh & restaurant is clean & staff are very nice. Delicious food & great management. The place is also very clean.
16 janv. 2026
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Had a great experience at Madame Poulet. Very clean establishment. The chicken tenders were moist & crispy. Marie provide very friendly service. Highly recommend. I even bought take out to bring home for the kids after.
Very amazing food, crispy chicken & delicious waffle fries. Our waitress, Marie, was incredibly kind & caring, she literally offered us a VIP spot in the restaurant! Super generous! Thank you, Marie! 10/10 experience.
Pros: the chicken was fresh & good, the server was friendly & & atmosphere was spacious.
Cons: the fries were undercooked (hard potatoes) but mostly unbelievably slow service, to the point it's disrespectful of your time. I was the only one in line & waited 25 minutes for 2 chicken strips.. Even though I was the only one, I waited 5 minutes to order while the server was on the phone (my order only took 20 seconds..she should have put the person on hold to prioritize present customers). They have one person in front to accommodate: people who walk in, clean & wait on tables, prepare the pickup bags & answer the phones.. there's a lot of waiting around.. there's only one cook in the back who takes her time. I was told they ran out of chicken so she went to make more.. shouldnt there be a second person doing that while another prepares the meals?
