Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
Tried this fried chicken sandwich spot recently & overall had a good experience. There was no wait, the service was quick, & the place was easy to get in & out of. The meal came out to about $25, which felt reasonable for the quality & portion.
The food was really tasty overall, & my friend's fried chicken sandwich looked great & was apparently excellent. My sandwich was good too, but the chicken piece had a bit too much breading & not enough actual chicken, which threw off the balance. Still flavorful, just could have used a thicker piece of chicken.
Overall, a solid fried chicken sandwich spot - good value, quick service, & tasty food. I'd definitely go back & give it another try.
Got the large buffalo poutin, was enough to feed my partner & I. It was amazing poutin with tender spicy chicken. Very good service by zama :). Will def come back
Zara was so kind & helpful, what amazing customer service! She made us feel so welcome & gave us lots of ideas as to what to order next time we come by. Thank you Zara!
I visited Madame Poulet this past Sunday with my girlfriend. While the food was delicious, the service provided by Zahra was something truly profound.
My girlfriend is Persian, & the moment Zahra realized this & effortlessly switched to speaking Farsi with her, the entire atmosphere changed. It is one thing to be served; it is another to be understood & welcomed in your own language.
Zahra created an instant, genuine comfort that made my girlfriend feel completely at ease…like she was dining with family rather than at a restaurant.
Beyond that personal connection, Zahra's attentiveness was unmatched. She checked on us several times, not out of obligation, but with a sincere desire to ensure our Sunday was perfect.
To the management: You have a special soul working for you. Zahra didn't just bring us food; she brought us a sense of belonging. We will be back, specifically because of her.
Poulet croustillant sans trop de panure, frites excellentes, chou & cornichons sucrés très bons, & le meilleur service que j'aie reçu depuis longtemps!
I come here seldomly, so im not familiar with the menu. But when I stepped through the door, I was given a warm welcome by Zahra who gave me a run down of whats most popular & favorite dishes by the local regulars. One of the most hospitable waitresses I've ever met & she made the restaurant feel even cozier. The chicken is fantastic & definitely worth a try with a side of waffle fries😋❤?
Feb 5, 2026
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Everything about this place is amazing! Stephanie was top notch as she helped us to choose what to order! The place is so clean! & the fried chicken is the best you can have in Canada! Thank you!
The best fried chicken I've ever had. Stéphanie was amazing, always smiling & helping us choose what to order. Absolutely worth the trip from downtown Montreal to the West Island!
