Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
Service was amazing; Zahra was super helpful, very courteous. Food was great, fresh, made on the spot. The place is spotless, bathrooms are clean. Thank you!
Mar 13, 2026
on Google
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I stopped by Madame Poulet & had the chicken wrap along with the chicken poutine, & both were honestly amazing. The wrap was fresh & flavorful, & the chicken poutine was exactly what you want. Crispy chicken, great portions, & really satisfying.
What made the experience even better was the service. Zahra was incredibly kind & welcoming & made sure everything was perfect. You can tell she genuinely cares about customers having a good experience.
Great food & great service. I will definitely be coming back.
my first time being in this location & it must visit with friends & family, the food & the service provided by the lovely Zahra was excellent & insightful, she recommend the right meal for your taste, definitely worth your money & time :)
The food was great, but the service was even better. Great place to grab a bite to eat & enjoy the atmosphere. Thank you for your great service, Zarah.
This is just for the chicken burgers a lone. I'm giving it 2/5 just because I tried their 3 different chicken burgers & came to the same conclusion. Here is my honest opinion.
- It is worst than Poppey's or ChicFilA?
- It is over priced
- After eating you feel like you ate at BellePros.
- The fries & rings are good but super greasy.
In conclusion, I know you're over paying for what it's worth. $23 for a chicken burger with fries with no drinks.
Milena served us & was really kind & informative of the products. She even went out of her way to check in & see how everything was going 🥰 can't wait to try every burger on the menu!
Mar 3, 2026
on Google
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*** THIS REVIEW IS INTENDED TO HELP THE RESTAURANT FOR THE FUTURE***
Here's the no bs review.
Two main concerns, price $ & quality.
The chicken tenders themselves are a bit rubbery & dry. They also lacked some seasoning.
The waffle fries were good but also lacked seasoning.
The sauce containers are just too small for the average person, so you need at least two containers, perhaps even three if you want to enjoy the chicken.
That brings me to price.
I wouldn't be very critical of the food if the price was reasonable. But 28$ for 3 tenders & fries doesn't justify the lacklustre taste & quality. Whatsoever.
The restaurant itself is trying to go for a diner vibe where the staff serves you the food. I don't personally understand it but it's not a concern for me either.
The staff were very nice & helpful.
This restaurant needs to audit the foods quality & consistency.
As I received this message to get a free junior burger like it states. The reception informed me it's no more valid & pursued to call her manager for clarification. Her manager ended up getting mad at herself because her management team didn't correctly message the promotion & it was buy something for 3.99 & get a free burger not like it states in the message sent & taking out her anger out on me saying I'm too broke to afford a 10$ burger & it rly frustrated me as I was just there passing by coincidentally for a free burger. February 28th 2026. The manager does not know how to deal with her customers.
