Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
The chicken is always fresh & Marie's service is impeccable. Didn't expect them to be so fast as well :) One thing I would look into as the owner is the music cause it seems like there's beats from outside & inside at the same time lol
I had a really good experience, Marie took my order & she was very sweet & helpful!
Food was fresh & chicken is veryyy crispy & delicious
They were very nice & offered me some brownies too :)
Sep 26, 2025
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West Island gem, when you want something fast & that tastes amazing! The service is quick & the cooks are amazing!! Our server was super polite & made sure we were enjoying our meal. Mme Poulet is a definate spot to come visit & enjoy delicious food. I recommend the MP Chou & buffalo Mac n' cheese... Don't forget the waffle fries with MP sauce. Thank me later! See you there fam!!!
First time here & we will come back here when there is a chance (not close to where we stay). The receptionist was very kind, friendly & helpful. We could feel her passion to serve customers good food. Though order process was a little slow, everything was great.
We enjoyed the food. The food was nicely made. The tenders were juicy yet perfectly fried. There were only 2-3 groups of people in the restaurant when we were there. The restaurant is huge, bright & clean. It was comfortable to sit down & enjoy our food.
Additional point, there were lots of free parking!
It was first visit for me & my wife, we were served by Mohammed, he was very kind , helpful & excellent human being, I have never seen a fast food restaurants employee like him.He makes our day.Good job & keep it up Mohammed.
