Overall, reviews show a mixed picture for Madame Poulet: several diners praise the chicken and fries, with some calling it the best chicken in Montreal, while others find the mac and cheese bland, the poutine disappointing, and note price increases that make combos feel less worth it, as well as missing sauces or sides and occasional cold or undercooked components; service ranges from friendly and helpful to slow, inattentive, or unfriendly, with frequent complaints about loud music, long waits, language barriers at the counter, and delivery orders arriving incomplete, though several visits highlight good value for portions and standout service when it occurs.
First Time going & so happy i Found this place.. the young Man Who served me was si polite & well spoken... Chicken is crispy not as Much spice but atleast you get that crunch..cant complain...
Plus we get 6 sauces with 20 chicken tendres .
Nov 1, 2025
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Madame Poulet is an absolute delight for anyone who appreciates exceptional food & warm hospitality. From the moment you step inside, you're greeted with a cozy & inviting atmosphere that immediately makes you feel at home. The staff is attentive, friendly, & truly passionate about making sure every guest has a memorable dining experience. The menu offers a wonderful selection of dishes, each prepared with care & bursting with fresh flavors.
I ordered a poutine buffalo with chicken & I'll be honest.. the chicken was good even the taste wasn't bad for me but the fries were not cooked well & I wasn't even able to eat it at all
Food was good, I enjoyed it. My kids enjoyed it, but customer service is terrible. The lady who took my order, didn't even speak to me, I asked her for the mild sauce, & she just pointed at the menu screen. You know, vocabulary & using your words is a'thing' in the restaurant industry. I just found it very rude.
As I sat there eating, 4 clients came in, & waited about 20 minutes before even ordering. They all walked out.
At least if you're running late, or getting busy, acknowledge the clients' tell them sorry, It won't be long' or I'll be right with you. Or something, show the clients you care about them.
The team here needs to look over their workers, either teach them how to talk to clients, or get new workers, who are dynamic, friendly & welcoming, especially in this field of buisness.
& some speed would be nice, it was dreadful watching her wrap an order in the bag 🤦?♀? Your working at a FAST food restaurant, it should be fast, it shouldn't take longer than 15 minutes to take the order & serve it, & if something is taking longer, tell the client, let them know it might take a alittle longer.
Oct 23, 2025
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Great chicken burgers, good fries, & decent service. I will say the wait time was a little long but it was worth it for a nice little outing. Would definitely come again if im in the area!
Bonjour je recommande fortement c'etais trop bon c'était la premiere fois que j'ai gouter puis c'est loin d'etre la premiere fois 10/10
yahya le meilleur il ma beaucoup aider a choisir ce que je voulais vraiment mange
This is in regards to my last 2 UberEats orders, where products are always missing. I realise that there is a lot going on, especially as someone who worked in the food service industry for over 25 years, but the lack of care that I have seen in my orders & the inability to package my orders with all my items is frustrating. They have made the choice to use UberEats as a way to make money then they need to maintain service quality. Considering how many options I have you're right I can go elsewhere.
