Madame Poulet draws a mixed verdict from diners: the chicken is often praised for flavor and crunch and the fries are a hit, while some meals feel overpriced and portions or sauces are inconsistent. Service ranges from friendly and helpful to slow and understaffed, with some visits hampered by language barriers or inattentive staff. Wait times can be long and some orders arrive cold or with missing items or drinks, especially on delivery. A few menu items and ordering quirks are noted, such as the chicken burgers that resemble tenders in buns or items like Tomacluck that fail to meet expectations. Despite these issues, many reviews highlight redeeming aspects and say the food can be delicious when the kitchen runs smoothly, making it a place that some diners are happy to return to. In short, the restaurant shows strong points in its core chicken dishes and fries but consistency in service, value, and order accuracy remains a clear area for improvement.
First Time going & so happy i Found this place.. the young Man Who served me was si polite & well spoken... Chicken is crispy not as Much spice but atleast you get that crunch..cant complain...
Plus we get 6 sauces with 20 chicken tendres .
Madame Poulet is an absolute delight for anyone who appreciates exceptional food & warm hospitality. From the moment you step inside, you're greeted with a cozy & inviting atmosphere that immediately makes you feel at home. The staff is attentive, friendly, & truly passionate about making sure every guest has a memorable dining experience. The menu offers a wonderful selection of dishes, each prepared with care & bursting with fresh flavors.
I ordered a poutine buffalo with chicken & I'll be honest.. the chicken was good even the taste wasn't bad for me but the fries were not cooked well & I wasn't even able to eat it at all
Oct 28, 2025
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Food was good, I enjoyed it. My kids enjoyed it, but customer service is terrible. The lady who took my order, didn't even speak to me, I asked her for the mild sauce, & she just pointed at the menu screen. You know, vocabulary & using your words is a'thing' in the restaurant industry. I just found it very rude.
As I sat there eating, 4 clients came in, & waited about 20 minutes before even ordering. They all walked out.
At least if you're running late, or getting busy, acknowledge the clients' tell them sorry, It won't be long' or I'll be right with you. Or something, show the clients you care about them.
The team here needs to look over their workers, either teach them how to talk to clients, or get new workers, who are dynamic, friendly & welcoming, especially in this field of buisness.
& some speed would be nice, it was dreadful watching her wrap an order in the bag 🤦?♀? Your working at a FAST food restaurant, it should be fast, it shouldn't take longer than 15 minutes to take the order & serve it, & if something is taking longer, tell the client, let them know it might take a alittle longer.
Great chicken burgers, good fries, & decent service. I will say the wait time was a little long but it was worth it for a nice little outing. Would definitely come again if im in the area!
Bonjour je recommande fortement c'etais trop bon c'était la premiere fois que j'ai gouter puis c'est loin d'etre la premiere fois 10/10
yahya le meilleur il ma beaucoup aider a choisir ce que je voulais vraiment mange
Sep 30, 2025
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This is in regards to my last 2 UberEats orders, where products are always missing. I realise that there is a lot going on, especially as someone who worked in the food service industry for over 25 years, but the lack of care that I have seen in my orders & the inability to package my orders with all my items is frustrating. They have made the choice to use UberEats as a way to make money then they need to maintain service quality. Considering how many options I have you're right I can go elsewhere.
Save yourself from ordering the Louisiane burger, it was awful unfortunately.. the bacon inside was hard like rock & the chicken was nowhere near fresh, how can you even serve a cold burger?? the pasta was good at least
Le sandwich est excellent mais le prix exorbitant & les frite beaucoup trop cuite on gâcher l'expérience, aussi les tables empiler n'aide pas a l'ambiance, décevant mais si vous tenez absolument a essayer prenez un sandwich ou les filet de poulet seul sans accompagnement & apportez a la maison
