Sésame
305 Rue Ste-Catherine O
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Amenities, services & more
Reviews for Lulu's Bar à Pâtes / Pasta Bar
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Reviews often mention
Display Allpasta(25) pates(9) recommend(6) competition(5) event(5) concordia(4) fresh(4) tasty(4) price(4) bar(4) parmesan(4) highly recommend(3)Had the opportunity to try out Lulu's pasta for the first time on Saturday at the JMAS CPA For a Day Case Competition! The food was fresh & kept me focused throughout the day. Thank you LULU!
Well now that was just amazing. Went to the location on De Maisonneuve. From the min we walked in we were greeted with multiple hellos. Got to the cash & the young lady explained everything on how the system works. Presentation was great portion size was more than enough. Fresh hot perfectly done. Can't wait to go back & try your other types. The entire team was amazing 👏🏽
The pasta was fresh & delicious! The entire staff was kind & professional. I'm Looking forward to visiting Lulu's again!
The Dine-In Experience: 5/5
If you are looking for incredible pasta , Lulu's Pasta Bar is a gem. The food is consistently fresh, flavorful, & hits the spot every single time. The staff in-store are welcoming & attentive, making the physical dining experience everything you'd want it to be. However , The Digital Experience is 1/5 .
The online ordering system through their website is a complete nightmare & needs a serious overhaul. It is easily the worst part of the business.
• Account Verification: The process involves far too many steps just to verify an account, making it feel like you're applying for a loan rather than ordering dinner.
• System Errors: The platform is plagued with constant errors that interrupt the flow.
• Payment Processing: Expect to wait an eternity for payments to process. It is sluggish & unreliable.
Final Verdict & Recommendation
I love the food, but the digital friction makes it hard to order. I strongly recommend that management invests in a better, more modern online ordering platform. Until then, I'd suggest calling in your order or dining in to avoid the headache.
