Les Delices Lafrenaie
Boulangerie/Pâtisserie
Les Delices Lafrenaie
Ouvre demain à 9:00Fête du Canada: l'horaire peut varier
| lundi | 9:00 - 18:00 |
| mardi | 10:00 - 15:00 |
| mercredi | 9:00 - 18:00 |
| jeudi | 9:00 - 18:00 |
| vendredi | 9:00 - 18:00 |
| samedi | 9:00 - 17:30 |
| dimanche | 9:00 - 17:00 |
SuggestionsVoir Tous
Infos & emplacement
Chaîne locale proposant des gâteaux et du pain spéciaux, ainsi que des friandises telles que des biscuits et des biscotti.
Commodités, services et plus
Autres emplacementsVoirTous
Restos à proximitéVoir Tous
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Avis pour Les Delices Lafrenaie
Les avis mentionnent souvent
cake(60) dragon(12) bakery(8) custom(7) fresh(7) pick(6) italian(5) strawberry(5) shortcake(5)Page 1 de 3 - 48 Avis
MGB-7132
1 Commentaire
Ordered a fresh fruiti di bosco for a birthday celebration on May 19, 2025. When we went to pick it up, the cake looked like it had been dropped or tossed around in the van before displaying it. It was extremely disappointing. I conveyed my disappointment & asked for another cake, but they had no other fresh cake. They offered a frozen one, but it would take 6 hours to thaw out, & I needed it for consumption in about 2 hours after I picked it up, so that was not an option. We asked if they would give us a discount, but they refused.
I still kept it because I was in charge of the cake & needed to bring something. The way it was handled was completely unacceptable. It was humiliating to present, especially since this is a specialty cake & not some homemade box cake. (I wish I could attach some pictures but I can't on this site, but I have left a review on tripadvisor with photos).
Their customer service is definitely lacking.
Given the circumstances, I believe I was entitled to some kind of compensation for the inconvenience & disappointment caused.
Just wanted others to know the terrible experience I had.
Wendy
My Italian friends have always ordered cakes & pastries from The Saint Leonard location & since I discovered there is one in the West Island, I decided to order from here on Uber Eats. it definitely satisfied my cravings for cannolis when I originally was hoping to order from patisserie Dolsc Francesco but my friend & I were getting shut out & discriminated against. We were trying to be nice to support them before their closure but they claimed that they had no more pastries left, then another customer comes into their shop & the staff placed her order with no problems.Voir plus
Moon
Is the second time I have ordered a cake. They did very good job on design & the test was delicious. Been very happy & I'm going to continue to order there when I have parties. The only thing I have when I went to pick up the cake service wasn't very good, the girl was kind of rude & when I asked about another paper to cover because was windy outside she told me NO. They need to teach the stuff to be patience with clients & show some respect.
I been working with client for years & Is our job to be polite.Voir plus
FirefoxAnna
I wish zepoles stayed all year , its soo yummy ❤?& fresh , also the red velvet muffins is a must have 🥰Voir plus
Greeneyes
You have to get the Nutella horns from here! Calling all Nutella lovers this place is a must go!Voir plus
Maria
Thank you for the beautiful cake for my wedding day!
Thank you David, for the wonderful service considering all my wishes.
The cake is very tasty, fresh & large.
The packaging for transportation is stable.
100% recommendedVoir plus
Cricri
Been going to this store for over 10yrs for all birthdays & celebrations. Tried almost all their cakes. Amazingly good without fail.Voir plus
Pasha
just tried the Nutella horns, & it was great! Not too sweet, well crunchy & soft, delicious!Voir plus
Donna
Went Christmas Eve Day to pick up a dessert for a big dinner. Despite all the hustle & bustle, staff were all smiles & the wait wasn't long.Voir plus
Marie
C'est la meilleure place pour les gâteaux ! Excellents plats pour emporter & un service dévoué.Voir plus
David
Friendly service. Cakes are fantastic. Lots of free parking.Voir plus
Sami
Great choices of pastries, & wonderfull display of all the productsVoir plus
Monica
Love their cakes. Usually go to the st. Leonard location but was in the west & needed a last minute dessert. Just as amazing as the st. Leonard location ❤️Voir plus
Carla
All their cakes & breads are delicious. Their staff are always welcoming & willing to help.Voir plus
Wu
The quality has been going downhill. Last time the strawberries in the shortcake had mold! This time I gave another chance & bought peach short cake, there are many black dirts on top of the cake & also in the white chocolate curls. Disgusting. Not coming back.Voir plus