Les avis sur Les Delices Lafrenaie décrivent une offre riche en gâteaux et pâtisseries de qualité, avec des coups de cœur pour la bûche de Noël, les cannolis et les cupcakes, et un cappuccino apprécié; l'offre comprend aussi des pizzas et des plats italiens, et la générosité envers des causes est soulignée; côté service, les avis alternent entre une expérience rapide et personnalisée dans plusieurs magasins et des moments où l'accueil peut sembler froid ou impersonnel et où le système de caisse peut prêter à confusion; certains desserts peuvent être trop sucrés ou nécessiter un temps de décongélation avant de les déguster; malgré ces remarques, la clientèle parle d'une adresse conviviale et gourmande, où la qualité et la variété des produits séduisent et où le personnel et le propriétaire semblent attentifs au bon fonctionnement du magasin.
In my opinion, buying a cake for someone should be a positive experience. However, while completing my purchase, I was disappointed by the unprofessional attitude of two mature ladies behind the counter. Throughout the entire transaction, there was no attempt at basic courtesy-no'please' or'thank you' was offered at any point. Forget about eye contact or a smile. After the payment was processed, one of them, handle the receipt rudely toward me instead of handing it to me or placing it down respectfully. She seemed bothered by my purchase &/ or presence at the bakery. Absolutely dissatisfied with the customer service offered. Sadly, I will not go back.
3 mars 2026
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Great place! My Chinese grandfather went & doesn't speak English or French very well. Luckily, this worker named Jason knew Chinese & assisted him with his cake order & wrote happy new years in Chinese for him. Great place with great workers. I will definitely come here for cakes in the future.
Such a great experience! They made a mistake in my order right before the holidays, which is understandable considering how busy it was, & handled it so well! Quick response & very professional. Very happy with the service & obviously cakes & pastries are the best! Would definitely recommend.
Nous avons acheté un shortcake aux fraises pour la fête de ma fille, le cake etait bon mais malheureusement les fraises avaient un goût de vieux, certaines étaient pourries.
Everything is delicious, from their pizzas to their cakes, to their pastries or italian grocery selection. Very happy with all the products I've bought from here. Love sneaking in a'lunch' cannoli on my visits.
Les Délices Lafrenaie was very generous in donating Pizzas & Cakes for a football camp event. @fondationl'originale Joe the owner was very generous & his staff that spent the day with us were very sweet.
Also their red velvet cake with mascapone is the absolute best!!
29 juin 2025
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I called 10mins before closing & arrived 1 minute before . The gentleman at the cash was kind enough to write something on the cake regardless of the time. Thank you so much! We appreciate it!
Came in to buy a Yule log for Christmas Day & was served by Chloe. She was awesome in helping me select the perfect cake. She was so pleasant & always had a smile on her face! The whole experience was fantastic because of her. Thank you Chloe for the great service!
27 déc. 2024
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This is my family's go-to bakery on the South Shore. We have been going here for years, usually for cakes. We have tried most of their cake flavors by now, & we have never been disappointed!
Excellent fresh cake options & absolutely delicious strawberry shortcake! If you try the canolis, they are fantastic & amazing with a nice warm cup of coffee :)
