Kosher Resto Chops

downtown_profess

1 Commentaire

1.5

25 mai 2017
Si quelqu'un écrit ici qu'ils ont eu du bon service à ce restaurant, c'est probablement eux qui écrivent, ou quelqu'un de payé pour le faire...
Insolence, mauvais service, tips obligatoire de 18% + taxes, s'obstine avec le client, & je sais que ça dérange pas tous ceux qui écrivent en anglais, mais même pas de menu français & continue de me servir en anglais alors que j'ai émis un commentaire (& que je sais qu'elle peut parler français.
À évite

Caro1

1 Commentaire

3.5

Food ok but I don't like to be obliged to give more than 21% service. ( 18% + 15,5% tax on these 18%).
This is the reason why I don't go very often there. I don't feel respected as a customer!
They should mend or replace napkins with hole inside.
Ashame! I could spend more time in this place if they acted correctly!

DavidRa-740

1 Commentaire

2.0

My experiences at this place were hideous & disrespectful.
I was ordering with my wife sushi take - away for Shabbat evening & due to allergy I specifically stated twice NOT to have Avocado.
When I came back to my hotel , I opened the order & saw that all of my Sushi rolls were with Avocado, although stating twice that I can't have it.
I called the manager of the restaurant & told him that I have an Avocado at my food & asked if he could sent a replacement. Since it was before closing at Friday he couldn't get it & sound stressed & uncomfortable, I told him that I could call 10 minutes later & so I did. After 10 minutes, he said that he is sorry but the food is locked & there is nothing he can do. This made me really stuck , I was suppose to spend the next 25 hours with only vegetables & bread that I bought at the last moment before Shabbat, & due to my religion I couldn't get a proper meal, since this restaurant serves kosher food, he knew how bad it is for me & promise me a compensation, telling me & my wife to come along at Sunday & he will take care of us. I've consulted with my wife & thought that a dinner plus a refund would be a fair deal, & this is what I told him when we finally came at Sunday.
His response was as following , & I quote : "You can choose anything from the menu" - A list of dishes with prices varies between 24 & 42 CAD . I told him that I am expecting a refund for the sushi I couldn't eat- which is exactly 36 CAD, & he said , & I quote again : "You can have only this dish, I see numbers & that is what it is worth for me". I told him that a dinner should be a fair compensation & I wouldn't think of ordering to priciest steak & drink all the bar dry, but still enjoy a dinner. My wife suggested that both of us will take a course & he was quick to fix her & told her , & once again I quote : "My apology is your compensation, I only see number & you can either take sushi at the same price again or any of the suggested one course per two person menu" . I told him that it is not acceptable, & that I staying hungry at Shabbat because of his careless mistake - he could check my reservation , & nor him or the cook cared too much to do so.
After we saw it is going no where, we asked for a refund only for my sushi , his response was that "due to the laws of Montreal he can't refund". Really? he drag us here , at the middle of the vacation, after I was hungry at the weekend , not standing on his word about getting compensation & not willing to refund us?

We had no choice & didn't want to leave our money there, so my wife ordered a course worth 28CAD & a dessert worth 10CAD.

I have never experienced such a rude, arrogant , non thoughtful & dishonest service.

You have been warned, avoid this place.

Foodie

1 Commentaire

1.0

I recently dined at this restaurant for a friend's birthday celebration. Normally I would understand when hosting a large group that a restaurant's service could be less than its normal standards, due to the challenge of dealing with a couple dozen people at one table. I ordered my steak & asked for it to be "medium rare", but it came medium. I asked the waitress to take it back & she did gladly (the waitress was very accommodating.) HOWEVER, her manager came back maybe 5 minutes later with the same steak, cut open, telling me it is medium rare. Then he tells me that due to lighting I can not tell but it is pink, & then contradicts himself & says kosher steaks can not come pink or bloody at all because they are kosher. Long story short, he gave me back the same COLD steak & argued with me. I was embarrassed & appalled with his reaction (being the manager). I will never return to this restaurant after being treated that way & warn anyone who plans on hosting a large party to beware!!! Given the fact that this restaurant is "known" as a steak house, I think it's ridiculous to not be able to get your steak cooked to your liking because of how many orders are coming in. THIS IS WHAT YOU ARE SUPPOSED TO SPEACIALIZE IN!!!

Kosher steaks can never be cooked medium rare because in kashrut, all blood is eliminated. No need to put everything in caps and "scream". If you want a medium rare steak, go elsewhere.

gnamian

6 oct. 2014

Foodie

1 Commentaire

5.0

Amazing food - whether you eat kosher or not you'll love it. Very creative sushi menu & the steaks are astounding. The waitstaff is very professional, service is always great. The overall ambience is rare to find Montreal.. One my favorite restaurants for a nice meal out. Highly recommend.

Foodie

1 Commentaire

4.5

We had guys night out here & overall we had a great time. For the style of the restaurant, & the quality of food & drinks I would say that it is 1 of the best kosher restaurants in the city.

We were seated right away because we reserved, & the food & drinks were delivered in good time. It's nice that the menu has asian food, sushi & regular north american food so everybody can find something they like. The sushi is good, the steaks are very good & the asian food is comparable to any classy restaurant.

The place is long & narrow so it might feel a bit small but we liked it because it was Saturday night & it felt like it was happening. I would recommend Chops & if you are a group be sure to reserve.

Foodie

1 Commentaire

5.0

My friends & i ate there on saturday night after looking for a kosher restaurant after being so dissapointed in the other steakhouse we had reserved for our party. I didnt want to go to chops because of the comments i have read in the past. Having worked in restaurant alot, i know that greeting a group of over 20 persons wihout a reservation is not usual & hard for the staff. The restaurant was full so they sent us to the basement. I wasn't convinced of the rest of the night. But our waiters sayed & mitch took good care of us & made our night, service was impeccable food was amazing. We liked it so much that some of us went to try new stuff from their huge menu the next night. I would definitely recommend this restaurant. Five stars

Foodie

1 Commentaire

5.0

This place was amazing the food & service was out of ordinary our waiter Kobe #1