Dans l'ensemble, Jack Astor's offre une ambiance chaleureuse et sportive, des plats généreux et un service majoritairement attentif qui fait souvent la différence. La nourriture est généralement décrite comme savoureuse et bien présentée, avec des favoris récurrents comme les nachos, les burgers et les pâtes, et les boissons et desserts reçoivent aussi des éloges. Cependant, certaines visites signalent des points à améliorer: service parfois lent, couverts mal nettoyés et, ponctuellement, des soucis d'hygiène; le niveau sonore peut être élevé et l'ambiance parfois trop bruyante. Le personnel est souvent décrit comme chaleureux et professionnel, avec des conseils pertinents et une attention à la clientèle qui donne envie de revenir. Pour les groupes et les soirées autour d'un match, l'endroit est particulièrement adapté et apprécié. En résumé, Jack Astor's est perçu comme une option fiable pour des repas conviviaux et des moments entre amis ou en famille, offrant une nourriture satisfaisante et un service prévenant, avec quelques points à perfectionner mais une expérience globalement positive et réitérable.
It's a Jack Astors so if you've been in one you've been in all. Had the Jack's Ceasars it was excellent. Partner had a Moscow Mule it was sub par. Don't know what Ginger beer they use but did not taste like ginger beer to her. Had the guacamole & chips it was excellent. Service & atmosphere is great. TV picture quality is real good with screens everywhere. Perfect spot to watch your favorite team
We had Abi as a server & he was really good at his job.The service was really fast & he came to check on us multiple times.They should hire more people like him.
8 sept. 2024
sur Google
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Our entire experience here was just nearly flawless. We received excellent bilingual service from our waitress. Since we were eating on the terrace (which is heated), they allowed us to have our dog. Our waitress noticed & even brought her some water! The food was excellent. My chicken was moist, tender, & flavourful. The fries were seasoned quite nicely. The reason I removed a star is because 2 fairly common items were unavailable from the menu because they ran out. If we arrived late in the evening I'd understand. But not having & lemonade or beef patties remaining at 6-6:30 is a little wild. Thankfully the menu had tons of other solid items to choose. Our Plan B was still delicious.
First time there. Met my cousins for a quick lunch. It wasn't crowded at all. Our server, Sheena, was just the best & the cutest with her adorable dimples. I was driving, & she recommended some drinks that I would enjoy without alcohol. Will definitely come back.
Ambiance chaleureuse, service assez bon/normal Portions assez généreuse pour les frites. Mon hamburger au champignon étais vraiment bon, surtout avec le extra fromage de chèvre, ça up le game au boutte, lol
Jack Astor's in Laval is a great place to hang out with an amazing atmosphere. I visited recently & ordered food, but there was a slight delay with one of my dishes. The staff were very professional & removed that item from our bill without hesitation. The food was excellent, & everyone in our group enjoyed their meals. The staff are friendly & attentive, making the experience even better. I highly recommend this restaurant & look forward to coming back again.
