Jack Astor's offre une ambiance conviviale et sportive avec une carte variée et des portions généreuses qui plaisent pour une soirée entre amis ou en famille. Le service est souvent loué pour son efficacité et sa bienveillance, avec des conseils pertinents sur le menu, mais certains avis signalent un service lent et des plats tièdes. L'ambiance peut être très animée et bruyante ou plus calme selon les moments, certains trouvant la musique trop forte et d'autres appréciant l'énergie du lieu. La nourriture est globalement bien notée, avec des plats et des nachos souvent appréciés, même si quelques commentaires pointent des points à améliorer comme la fraîcheur des ingrédients ou la cuisson. Dans l'ensemble, l'expérience est perçue comme agréable et accessible, et laisse une impression d'endroit fiable avec un personnel attentionné qui peut faire une soirée mémorable.
Great experience at Jack Astor's! Our server was a true one-man army - super attentive, friendly, & always checking on us to make sure everything was perfect. The service really made our visit special. The pina colada was very good & refreshing. We also loved the garlic bread & nachos; they were absolutely delicious & full of flavor. Everything came out fresh & well prepared. I'll definitely be coming back & highly recommend this place!
Jack Astor's never disappoints! The food & ambiance are always great, & we had the best host Charlotte, super friendly, attentive, & made our night even better, I spilled my drink & she was super patient with us & gave us a refill. Always a great experience here!
Hier soir, j'ai dîné au restaurant Jack Astor, & je suis ravi de partager mon expérience. Dès mon arrivée, l'ambiance chaleureuse & le décor élégant m'ont tout de suite mis à l'aise. Mais ce qui a véritablement marqué ma soirée, c'est le service impeccable, en particulier grâce à Abi, notre serveuse.
Abi s'est montrée attentive, souriante & d'une grande efficacité. Elle connaissait parfaitement le menu & a su nous conseiller avec justesse. Elle s'est également assurée tout au long du repas que tout se passait bien, sans jamais être intrusive.
Les plats étaient savoureux, bien présentés & servis rapidement, ce qui est toujours un plus. Mention spéciale au dessert
Grâce à abi & à l'équipe, cette soirée a été une réussite. Je recommande vivement Jack Astor pour un repas de qualité, avec un service aussi professionnel que chaleureux. Merci encore, Abi, pour votre attention & votre gentillesse !
2 oct. 2025
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We had a great experience at Jack Astor's! Our server, Rachelle, was fantastic - super friendly, attentive, & quick with everything we needed. We ordered the beef nachos, which came out hot, fresh, & loaded with toppings. Definitely hit the spot. The atmosphere was lively but comfortable, making it a fun place to relax & enjoy a bite. Thanks to Rachelle for making it such a positive visit - we'll definitely be back! I'd also like to give a shout out to Bash who ensured we had a pleasant experience.
Nous avons passé un excellent moment grâce à Katrine !
Dès notre arrivée, elle nous a accueillis avec un grand sourire & une attention sincère. Elle a été à la fois professionnelle, chaleureuse & attentive à chaque détail, anticipant nos besoins sans jamais être intrusive. Les plats étaient encore plus agréables à savourer grâce à son service impeccable & à son sens de l'hospitalité. Merci Katrine pour cette expérience parfaite ! Nous reviendrons avec plaisir.
I've been served by Tristan many times over the years-he's truly a gem. Always attentive & consistently offers outstanding service. I used to come here regularly but took a break to explore new spots. That said, the staff here remain fantastic. Keep up the great work!
I had the absolute pleasure of being served by Heidi at Jack Astor's, & I cannot say enough great things about her! From the moment we sat down, she greeted us with such a warm, genuine smile that instantly made us feel welcome. Heidi is the kind of server who truly elevates your dining experience - she's attentive without ever being overbearing, & she has this effortless way of making you feel like a VIP.
Not only was she incredibly knowledgeable about the menu (offering great recommendations that turned out to be spot-on), but she also had such a fun, positive energy that made the entire meal even more enjoyable. You can tell she genuinely cares about her guests & takes real pride in her work. Every little detail - from the timing of the food to checking in on us at just the right moments - was absolutely perfect.
It's rare to find someone who blends professionalism, kindness, & a true passion for what they do as naturally as Heidi does. She made our visit unforgettable, & I will definitely be coming back - & asking for Heidi by name! If you get the chance to have her as your server, consider yourself lucky. Jack Astor's has a true gem in Heidi!
Had a terrific time at Jack Astor's. We were a large group for a corporate supper & we received excellent service. Special thanks to Alexandra & Charlotte who took such good care of the group & who were patient & attentive. Merci infiniment!
Jack Astor's in Laval is a great place to hang out with an amazing atmosphere. I visited recently & ordered food, but there was a slight delay with one of my dishes. The staff were very professional & removed that item from our bill without hesitation. The food was excellent, & everyone in our group enjoyed their meals. The staff are friendly & attentive, making the experience even better. I highly recommend this restaurant & look forward to coming back again.
