Jack Astor's est décrit comme un endroit vivant et convivial pour les familles, avec des portions généreuses, une ambiance pub détendue et un menu qui mélange plats réconfortants et options internationales. Les clients louent un service amical et attentionné et une atmosphère accueillante, avec de nombreuses personnes signalant un service rapide sur certaines visites et un rythme plus lent sur d'autres. La carte des boissons est populaire avec un large choix de bières et d'options sans alcool, et des plats comme nachos, ailes et burgers sont souvent cités parmi les favoris. Le lieu est perçu comme propre et élégant, parfois bondé, et quelques commentaires mentionnent des éléments de décoration datés ou des articles du menu, ainsi que des erreurs de commande ou des préoccupations concernant les prix. Dans l'ensemble, l'expérience est perçue comme agréable et fiable, avec des soirées trivia et des matchs diffusés attirant les groupes et les familles, bien que le bruit puisse être élevé et des ratés de service puissent survenir.
Excellent customer service (Sofie) right from the beginning. She asked if we wanted glasses of water even though we ordered drinks, & when we decided to order one more beer to split, she kindly gave us two glasses & filled them partially. Great customer service, a great atmosphere, & fantastic DJ music. I would recommend this place.
⭐?⭐?⭐?⭐?⭐?
We had an awesome experience at Jack Astor's thanks to our amazing waitress, Cyann! She was super friendly, attentive, & made us feel so welcome. Her great vibe & top-notch service really made our night. Thank you Cyann!
27 juin 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Bar side is looking nice, but it stops here. Food was ok, nothing extraordinary. Service was bad even the place was empty. Very long wait. It was my second try in a few weeks. Will be my last here.
Amanda provided the best service while I was there. She knew the menu very well, recommended the New York steak. As a food blogger that goes to different restaurants, I would really give great honest feedback about the service there! Top notch!!!
The food was good but found our server Dylan to be very unprofessional & didn't put part of our order in correctly. He managed to hit my bf with the menu book while taking it off the table, when told that he didn't apologize , begged us to review restaurant on here due to his manager'getting on his ass' about needing 3 reviews per shift. Overall food good but service unprofessional & bad.
Dylan went out of his way to be attentive to my daughter, whose birthday it was, but she is shy. He accommodated her by quietly bringing her a brownie & made her feel extra special. He was quick to help us out & super friendly! One of the best servers we have had at Jacks in a long time!
We had fish tacos & the mushroom truffle burger. Both were delicious & I wouldn't hesitate ordering either again.
On the flip side, I don't recommend the poutine here. Something off about the sauce & the type of fries. The normal fries or sweet potato fries by themselves were way better.
