Globalement, les avis sur Jack Astor's soulignent une cuisine généreuse et savoureuse et un cadre convivial adapté aux familles, avec des portions importantes et des options sans gluten qui plaisent; la plupart des clients apprécient un service attentif et efficace, surtout lors d'occasions festives ou de soirées entre amis, et les décorations et l'ambiance festive notamment pendant Noel ajoutent au charme; néanmoins certains récits évoquent des erreurs de commande, des plats surcuits ou manquants de saveur, des temps d'attente parfois longs et des soucis ponctuels liés au système de caisse ou au service, ce qui peut donner une impression d'incohérence; le lieu est parfois décrit comme bruyant ou daté dans certaines adresses, mais l'envie de revenir demeure pour beaucoup en raison de l'énergie, de l'accueil et de l'offre variée.
Shannon provided an amazing service - such a warm & welcoming server. I rate her service a 10/10 the food & ambiance a 9/10. I ordered the curry & it was the perfect amount of heat as described by Shannon. My husband is not a big foodie but said the burger was very good - homemade beef & very tasty. Watching the team work together demonstrated true collaboration & organization. Great job!
Besides finding the portions smaller for the larger price tag, we had an excellent time! Our waitress Nikki was phenomenal! Entertaining, sweet, bubbly & on the ball when talking to our 7 year old! 😆
Good food, fun Birthday environment for my nephew. Cyann was a wonderful waitress made alterations to the menu items for a vegan. Great job to the team! Good size portions. Thank you to the staff.
Excellent customer service (Sofie) right from the beginning. She asked if we wanted glasses of water even though we ordered drinks, & when we decided to order one more beer to split, she kindly gave us two glasses & filled them partially. Great customer service, a great atmosphere, & fantastic DJ music. I would recommend this place.
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We had an awesome experience at Jack Astor's thanks to our amazing waitress, Cyann! She was super friendly, attentive, & made us feel so welcome. Her great vibe & top-notch service really made our night. Thank you Cyann!
