Ginkgo Café Bar

Evan

3.0

Service was terrible, waited 10 minutes for someone to seat us (we had a reservation) while multiple people just walked by us. 20 minutes for someone to even acknowledge us , we had to ask 3 times for us to order.
Overall we could of been in & out within an hour but we were there over 2 hours because of the service.
Also forgot some of the drinks we ordered, if the server would of came to check our food she would of noticed or we would of asked for it.
3 stars because the food was alright. Other than that 👎

Paul

3.0

Food was great but unfortunately the service was lacking. We ordered two drinks & two meals, & both one meal & a drink were incorrect, one of our drinks was also full dairy which we didn't want or know of until we saw the bill

Chloe

5.0

Excellent service, wonderful food & absolutely perfect Latte.

Smallwang

4.0

The atmosphere is cozy & the people are very nice. As I am leaving Canada tonight, that should be my last bagel in Montreal. In all the food is above average. Btw, The opening time seems to be wrong with the note in google map.

via Other

1 Review

2.5

La serveuse a prit un moment avant de nous placer à table & personne nous a dit bonjour en rentrant au restaurant ..

via Other

1 Review

2.5

As someone that knows that on weekends (starting Friday), restaurants can get a little hectic, we've decided to book a reservation for 13:00 so we won't get rushed nor have the feeling of being pressured to eat quickly.

As confirmed, at 13:00 there wasn't many people, in fact it was very much empty except for a couple of students that came in to study & eat.

We waited for about 20 minutes until a waitress that hasn't even presented herself ask us if we were ready to order. We ordered & waited for about 45 minutes to finally get our plate. At random times other waiters would come up to our table with plates that weren't meant for us.

Regarding the food, i had ordered the Cheeseburger Bacon, it was nice, filling & it was a nice portion. Sadly my friend had ordered the avocado toast & received a not so nice portion with a limited amount of fruits & the poches egg wasn't up to standards.

After finishing we waited for another 15 minutes to receive the check, because we notice that our waitress is sitting on her phone & chatting with her colleagues & for that we had to go up to the bar to ask if we could have the check & the waitress at the bar in a conceited tone tells us its with our designed waitress.

Would love to give them the benefit of the doubt & see it as the fact that they we're understaffed but when the service isn't great it just makes the overall experience unpleasant.

Sadly i won't be back.

Soleil

2.0

Assez dispendieux

Felix

2.0

Ce midi fût notre pire expérience au Ginkgo. Le serveur a eu de la misère à comprendre notre commande, il a oublié les ustensiles, il a oublié de servir le breuvage de mon ami, il n'a pas été en mesure de changer des patates a déjeuners pour des frites, il a à la place charger 5$ pour un side de frite malgré les explications, mon burger était a moitié cuit & on ne m'a pas offert de compensation pour régler le problème. Ça été franchement décevant. Au moins, la gérante à la fin a proposé de donner le breuvage a mon ami (celui qu'ils avaient oublié). J'aurais mis 0 étoiles pour le service si j'avais pu.

FALL

4.0

Assez pratique pour les élèves de l'UQAM. Surtout ceux de l'ESG.

via Other

1 Review

4.0

Nous avons passé un bon moment. Les plats étaient bons mais la musique était trop forte.