Fuwa Fuwa se distingue comme une adresse où les gâteaux japonais et les pancakes soufflés occupent le devant de la scène: les pancakes sont décrits comme très légers et aériens, avec des saveurs variées comme tiramisu, matcha, pistache ou basque cheesecake, et les croffles salés, notamment au saumon, trouvent aussi des adeptes; l'ambiance et la présentation sont souvent saluées et le recours à un serveur robot ajoute une touche ludique et moderne; le cadre est cosy, mais des critiques récurrentes portent sur les temps d'attente parfois longs, des questions de propreté et des toilettes à améliorer, et des prix jugés élevés par rapport à la portion ou à la valeur perçue; certains visiteurs mentionnent aussi des difficultés en période de grande affluence ou lorsque l'espace est étroit; malgré ces points, l'avis global est favorable pour les desserts et les expériences de dégustation et beaucoup prévoient d'y revenir pour tester d'autres saveurs.
I visited Fuwa Fuwa recently, & while the food was genuinely delicious - especially the Japanese pancakes - a few things really took away from the overall experience.
I ordered an oolong tea, but the cup I received was dirty. I had to ask for it to be replaced, which the staff did, but it left a bit of a bad impression. On top of that, the cleanliness of the restaurant wasn't great. The bathroom area, in particular, really needs attention - it was quite unpleasant.
The open kitchen concept is cool because you get to see how the pancakes are made, but the noise from the machines was overwhelming. I had brought a book to do some reading, thinking it would be more of a relaxed café environment, but it was far too loud to concentrate.
Overall, the food was great, but the cleanliness & ambiance need improvement for a better customer experience.
I had a great experience at Fuwa Fuwa. The pancakes were excellent-light, fluffy, & full of flavor. The café au lait was delicious & paired perfectly with the meal. I also tried the raspberry cheesecake, & it was absolutely delightful. Highly recommend!
The staff are super kind & the food is absolutely delicious! Mostly the Matcha cheesecake!! I normally don't enjoy cheesecake but this one was amazing!
On a attendu une heure avant d'avoir 2 pancake, alors je dirais que au niveau du service c'est pas insane , ils se sont trompés on a du aller les vour 3 fois pour avoir notre commande & à chaque fois ils nous redemandaient ce qu'on a commandé, c'était bon mais pas au point d'attendre autant surtout par rapport au fait qu'on TIP avant le service....
1 avr. 2025
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Very good service. Came in tuesday at 6:00 pm & the first thing I noticed is that the cashier was very helpful & smiley. She helped me a lot to make a choice & kept suggesting their best sellers . Also I ordered three stuffs two pancakes one salty & a tiramisu pancake & one more croffle all i can say is MASTERPIECE . Got them all together so I didn't have to wait for too long & the girl in the decoration area was very sweet & very nice. I highly recommend this place they make the best matcha drink eve
Our first visit in January was a pleasant experience. The cashier was friendly & took the time to explain the menu. The pancakes were delicious.
However, our second visit on Saturday, March 29th, 2025, around 2 PM, left much to be desired.
The woman at the cashier spoke in a monotone voice, giving the impression that she wasn't particularly engaged or interested in being there. Despite this, we decided to give her the benefit of the doubt & still left a tip, especially considering the high menu prices & the minimal service provided.
When we went to pick up our pancakes & asked a curly haired male staff member a question, he seemed uninterested in offering any helpful response.
We ordered the Matcha pancake, & honestly, it was rather bland. We were expecting a much more flavorful dish, especially given the price we paid for it.
Needless to say, after this experience, we're not inclined to return.
The matcha pancakes were so bland. There was no flavour & was barely salvaged by the matcha sauce that came wiith it. The Basque cheesecake on the other hand was great. Get the original flavour. The mango flavour was almost undercooked.
It's a nice place & was great experience. The staff was too busy to however chat between them instead of welcoming us, but that's ok no big deal. It's a bit overhyped, overpriced & the pancakes feel like they drown in creaminess. The robot was awesome.
