Fondue Haidilao
RestaurantTop Pick
Fondue Haidilao
Opens Today at 11 am
| Monday | 11 am - 2 am |
| Tuesday | 11 am - 2 am |
| Wednesday | 11 am - 2 am |
| Thursday | 11 am - 2 am |
| Friday | 11 am - 4 am |
| Saturday | 11 am - 4 am |
| Sunday | 11 am - 4 am |
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Info & Location
Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Amenities, services & more
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Reviews often mention
hotpot(59) sauce(44) pot(38) quality(36) noodle(34) recommend(34) birthday(33) broth(32) fresh(30)Page 21 of 23 - 447 Reviews
Wendyyy
I went recently with a group of friends (we were 6) & the service was beyond amazing! Jenny took care of our table & my entire group agreed that Haidilao lives up to the "best service & experience" offered. Jenny made the night extra memorable & we couldn't have happier with the whole night. She was very sweet, gave good food recommendations, & made sure we all knew how the system works since it was all our first time there. Truly the best service I've had, ever! Food was great & appreciated the birthday song & noodle dance :)) Will 100% be back & recommend +++View more
Cindy
Such a fun experience & amazing staff! Very well organized place. Clean & beautiful restaurant. Make sure to make a reservation online to avoid long wait ! The dancing pulled noodle was so nice! The face changing mask performance was cool, the waitress were so sweet & good service 10/10 ⭐️ the food was so fresh, soup based was deliciousView more
Shawn
great Chinese hot pot restaurant ，very extraordinary service with Jen!View more
Mindy
They were so nice the whole time & passed by to make sure we were ok. They even asked if they can peel our shrimp for us 😭 which was so nice , i felt like a princess here. Don't come here if you're not willing to tip above 15% , the people working here deserve the world 🫶View more
Cath
Nous sommes allé souper ce soir, Adam & Gabe étaient nos serveurs. Le service était incroyable, rien de comparable nul part au Québec. L'ambiance & la cuisine était tout aussi incroyable. Beaucoup de restaurants devraient prendre leur exemple! Merveilleuse expérience.View more
Zhuang
Service was great but not a lot of choices on foodView more
Z
Great service & experience! Especially our server Summer is super sweet & helpful. Recommend!View more
Caroline
Had a great time for a friend's bday! Shoutout to Gabe, Jessica, Michelle & Ryan for the amazing time!!!View more
Dre
This is not just a restaurant, it's a whole experience! First time in a hot pot restaurant, was very well guided by our server. The food is amazing, the service impeccable from the waiting area to the exit, & what an entertainment with the noodle & birthday show! Big thanks to our server Tristian, you were very kind & thoughtful!View more
Mathieu
Food very good quality & tasty, the best hotpot place I tried yet. Nice set up for table with storing space under seat & a kind of movable shelves to put food standing by to cook. Good decorations & atmosphere. Service could be better. Beg waiter multiple time to clean the table (just remove dirty plate & dirty paper) & still don't do it. Give the birthday dessert to my kid in the middle of a pile of trash.View more
Li
There were 2 of us & we wanted to try everything😂 Dada saw that we ordered way tooooooo much so she helped us save money & not waste food 👍👍👍👍She is such a kind person & that is absolutely the best service I ever got in mtl! She gave my friend a small gift because she overheard that my friend is leaving mtl soon 🥹🥹🥹 good food fantastic service!View more
Cori
100% recommendations! Thanks for Xiao Yang & his supervisor Shan, who are Enthusiastics, considerates & detailed service attitude. Merci à Coco, elle est vraiment gentille & sympathique. On apprécie beaucoup:)View more
Lynn
Bit pricey but everything was great. Super nice service with quality foodView more
Miko
Disappointed. We were two & spent about 170$ for dinner. The food is fresh & good. But the service was not expected to be the same as the other Hidilao's. The server just poured water for the entire meal time. After I paid the bill, she took a look at the receipt, then left. Not even say thanks, may be because I just gave 15% tips.View more
Nuo
The food is extremely expensive, & we ate but could have eaten more had we ordered more. The vibe was nice, but not at the same level than in China. This is because some waiters they hired are clearly annoyed, or it's because they do not understand the service standard of Haidilao in China, I don't blame them though. & the guys who come & bring us food don't say anything/are expressionless. Talking about food, while we did enjoy what we had ordered. The shrimps are not fresh. The vegetable portions are way too small. So that's a bit disappointing. Talking about vibe, Haidilao tried hard to mimic the hotpot scene in China. Some waitresses did perform dances for other parties - such as for birthday or kemusan, so that's nice. However there is not too much singing. & the dining space is a bit cramped, there is not much space to walk around without hitting someone: understandable since it's in a downtown location, but it's pretty annoying for clients, also for their staff. Lastly, the place is way too hot: it's a combination of heating, long rectangular dining area, too many people in such a cramped space, all tables emitting water vapor at the same time, as well as lack of air circulation. So it's not very comfortable sitting down. Just my observations. I still love Haidilao, prob won't come back to his one, but will still go to the ones back home. Thanks.View more
Amber
Expensive hotpot, we didn't eat much but it already cost us $180/2 people.View more