Overall impressions of Five Guys Burgers across the reviews are largely positive about burger quality and toppings, with many noting fresh meat and good taste, and some praising the fries as among the best, though several visits report inconsistency in portions or salt levels and occasional fries or burgers coming out cold or undercooked. Service is frequently described as friendly and fast, with staff being bilingual and attentive, and multiple accounts of the floor manager or team keeping things moving; however a few reviews recount unprofessional or brusque behavior and disputes over charges or sharing fries. The atmosphere is described as clean, with good decor and a casual, welcoming vibe, and some locations offer free peanuts and easy self-serve extras. A few practical issues appear, including some reports of long waits, crowded spaces, noisy environments, and occasional mispacks of orders or missing condiments. Taken together, the experiences paint Five Guys Burgers as a solid, popular option for burgers with strong points on food quality and service, but with notable variability in consistency and guest handling depending on location and visit.
Awesome experience the food was really good. The wait wasn't bad at all. Always love the peanuts that they have 😋. Definitely recommend you swing by. They could use more drink options like the states.
Sep 9, 2024
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Super bon, on dirait un restaurant newyorkais! Les gens étaient sympathique. La nourriture était bonne je recommande le hamburger. L'ambiance était tranquille.
Eu amo o Five Guys, virou minha comida conforto. O atendimento é sempre bom, a comida é deliciosa e rápida, mas olha nao peça por delivery, todas as vezes que eu pedi veio item faltando
First time going to five guys in about 10 years, probably will go again but not at this establishment. Sadly the cashier wasn't very aware of what was going on ( worked 3 years in a mcdos & several more years in the food industry). Sold me a water bottle they had none, no smile & didn't ask me how I was. Then they messed up my partners poutine, didn't put enough fries & when the "manager" I think told the other employee they added more fries & two ladles of sauce on the first ladle of sauce which was already alot. Forgot the bacon in my burger & in the poutine... The atmosphere is five guys so its good & it was for the sleep token concert so alot of good vibes.
Fantastic burger restaurant. It's actually located in the building across from the Metro station but shows differently on Google maps. Bacon cheeseburgers & fresh cut French fries are absolutely divine. Five Guys puts all other burger joints to shame. Well priced & great value for your buck! Super fresh, made for you food that is delicious & served piping hot. Love the convenience when staying at the Marriott Courtyard Laval right around the corner.
Cuisine: Je me permets d'être un peu plus sévère puisque les prix sont un peu plus élevés que dans d'autres fast food. Le milkshake est excellent, je le recommande fortement. De même que les frites, même si je les trouve un peu salées mais c'est à quoi on s'attend pour des frites de fast food. Au niveau du plat principal, à savoir un cheeseburger au bacon tout garni, je souhaite féliciter ce restaurant pour la qualité des ingrédients. Du vrai boeuf, fromage, etc... sans arrière goût artificiel ou autrement louche comme on en retrouve trop souvent dans d'autres fast food populaires (McDonald's, PFK, etc.) Tout va au niveau du goût, j'ai vraiment adoré, sans plus cependant. Je ne saurais dire que le burger Five Guys se démarque d'un fait maison (avec tous les plus & les moins que cela représente). La présentation laisse un peu à désirer: mon hamburger est venu tout écrapouti dans une boule de papier aluminium au fond d'un sac en papier. Je ne me plains pas trop, mais bon. De manière générale, le prix en vaut la peine mais je n'irais pas là toutes les semaines. Service: Employés gentils, polis, dynamiques qui font bien leur travail, & il semble y avoir une bonne ambiance d'équipe entre eux ce qui est toujours plaisant à voir. Le service n'est pas trop long, ça m'a pris 3 minutes environ pour mon milkshake & peut-être 7 minutes pour le reste. Ambiance: Le restaurant est magnifique. Le rouge thématique est bien vibrant & le blanc éclatant, je me doute que le bâtiment est assez neuf. Tout est bien propre & bien agencé, ça fait plaisir aux yeux. Il y a des petites cartes postales & des crayons à disposition pour faire des dessins en attendant & ensuite les accrocher sur un tableau, je trouve ça très sympathique & j'aurais envie de revenir juste pour voir l'évolution & ce que les autres clients y mettrons!
