Ethan

Fredy

5.0

Pretty good food, good service & excellent price 😁😁
My preferred place in the Quartier chinois

Vhen

2.0

I have been a regular customer at Ethan for quite some time. I dine in & order takeout frequently, around three to four times a month, because they serve good food at an affordable price & the restaurant is only a few minutes' walk from my place. It has always been my go to Chinese restaurant in Chinatown. However, after my most recent experience, I decided never to eat there again.

During my visit, a homeless man entered the restaurant. He appeared extremely hungry & stood quietly, staring at the food. He eventually approached the serving area & touched a plate, though he did not touch the food itself. The servers immediately noticed him & scolded him, after which he sincerely apologized.

The cashier then charged him for touching the plate, which I understand is reasonable. That said, if I had been in their position, I would have chosen to offer him food out of sympathy & basic human decency. The man apologized again & paid for the food using what appeared to be his last few dollars.

After paying & receiving his meal, he attempted to sit down, but the server refused & insisted that he leave the restaurant. Feeling frustrated & humiliated after being treated this way despite paying for his food, the man threw the meal on the ground & walked out. While I agree that his reaction was wrong, I can understand the emotions behind it given how he was treated.

Unfortunately, the food landed near me & the sauce splashed all over my jacket. The servers witnessed the entire incident, yet I did not receive a single apology or any acknowledgment.

Because of this experience, I made the decision to never return to this restaurant, despite being a loyal & frequent customer for a long time.

Anfel

5.0

I go to this resto all the tiiime.🤩 I think they're the only restaurant I know of that did not raise their prices like all the others from the recent inflation. It's great if you don't want to end up spending like 20$ on one single plate of food.
I like ordering the dumplings because they're WAY cheaper then any other place. Love that they have plates with rice & a choice of meat dish, it saves money when you're by yourself & don't want to have to order 2 big plates. I like the soups & noodle dishes as well.
The only dish I tried so far I didn't like was the chow mein.

Staff are always super nice with me, I don't understand what those bad reviews are talking about lol. I'm pretty sure I skipped tips occasionally but they never got mad at me for it, but that may be because they know me & I go there often & will tip what I can afford most of the time.

Aaliah

2.0

READ THIS REVIEW ⬇?⬇?⬇?

Hey read this review I've been here multiple times & I know what I'm talking about

As a person of non Asian descent the waiters are extremely rude & uninviting to me & my friends. We would ask for water or a container to bring back the food. Tell me why the waiters does not even talk back & when she brought back the containers & she basically threw them on the table without saying a word. Keep in mind I try to be as polite as possible when I go out to Restaurant because I respect the worker in the service industry. But these Women didn't have a bone of politeness in their bodies.

Don't get me wrong I will always give a tip to my waiters, I know they work hard & sometimes depend on tips but when I don't even get the basic politeness & no hello how are you, it's problem. So I didn't feel like tipping but when I tried to leave the restaurant there was 4-5 workers surrounding me telling me that I HAD to tip more than I had already tipped (because yes I still did tip despite the terrible service), which I didn't appreciate after the service I received.

I've been to this restaurant at least six times & I think there was only one times we had a server who didn't seem to be mad at the customer.(Also there was a worker watching a TV show on full blast & she was having a loud mental break down, don't get me wrong again I know all mental health but like can I eat in piece my friends cat had just died)

I read the reviews & the people who enjoyed the customer service seemed to be of Asian background, I'm not assuming anything just putting that out there

Now you might be wondering why is this girl still going if she hates the customer service. But the truth lies in the dish #87. Now these are the best noodles I've have ever eaten in my life, it is me & my best friend's comfort food & I recommend to everyone. The portions are very good & they have good price not like the customer service. I hope most of my money goes to the chef's.

Conclusion do I think you should come, yes but be prepared for Bad customer service & good food

E

5.0

Delicious food, very cheap prices, & incredible atmosphere.

Richard

5.0

Great selection, good came quickly.
Tasted great! Prices fantastic too

Felipe

5.0

I live in Toronto, I went there for visiting & this place was really amazing in price, food , & the quality & quality, I wish they had a headquarters in Toronto, that would be so cool.

Clare

5.0

There were 3 of us, & I have no notes. A great amount of tasty food for a very reasonable price. What made it better was the service, everyone was so friendly. 10/10 do recommend!

Jonathon

5.0

Food was super tasty. Quick friendly service. Prices are very reasonable for the serving sizes. Would definitely return.

Shane

4.0

Food was good, & our server was great. The price was good, choose individual portions we fed 4 of us for under $50 with tip!
The restaurant is meh, old dirty (ish) but I expect that in an old downtown Chinese restaurant. I would definitely eat here again.