Elena

Jamal

4.0

My experience began with the reservation platform giving me an error message for 20 min & then we called. Called no answer but we got a call back. We didnt ask where we would be seated because we didnt know the layout of the place so we ended up being placed at the bar .... by the door ( ....so ask ). The kale ceasar salad was great with a mountain of parmesan cheese & the right amount of dressing . Now for the pizza our choices were diavolo 2.0 & the funghi ; for me the tomato sauce was too watery the meat didnt have as much flavor or kick as i wouldve expected from a diavolo so the whole thing fell through but i really enjoyed the funghi that had the flavor of the mushroom & parmesan collide in harmony, i will add that the crust was perfect in both. The pasta ( all'amatriciana) was average at best ,with so many good italian restaurants in the city unfortunately this one did not bring it home for me, the guanciale was burnt & again the sauce was watery. The dessert : Gateau au Chocolat , is a brownie texture shaped into a cake slice topped with ice cream , good but maybe heated ? The service was good & the staff was knowledgeable & at your service , simple & effective. Overall not a bad experience but will i go back ? Maybe , hopefully to have a better culinary experience that would be up to the hype. Food 3 | Service 5 | Atmosphere 4

Kieran

5.0

Food was tasty & the ingredients were high quality. Had both the past & pizza & both surprised me with their quality. Service was also really good we sat at the bar & were well taken care of

Shelby

2.0

Food was delicious. Service was abysmal. First let me say that the food at this restaurant is outstanding. Really lovely dishes executed well. I made a reservation for 12 for my Best friends bachelorette weekend, & recut very kind very encouraging email back ensuring that they were extremely accommodating for dietary restrictions/preferences. As soon as we arrived I informed our waiter that we had one vegan in the group & if there was a way to accommodate her in the pre-fix menu courses. She said "of course, no problem." Great! Dishes start to arrive, including a delicious ceasar salad & asparagus dish . Nothing has been modified. Ok.... Maybe they're taking a while with the vegan options. Then the pizzas came, nothing. Our vegan friend had starting eating our crusts. Then the pasta dishes, at this point it's been an hour & a half since we sat down & our friend is starving. We politely asked our waiter several different times in between courses of the vegan fooos was coming, a salad dressed with a vinegary would suffice, & they kept saying "yes yes., sorry." They sent out a complementary drink for the table to apologize, but it was half finger of Paloma or some batch chill, hardly anything. I finakky got up out of my seat & go over to the bar & say "hi you know our friend still hasn't had anything to eat & she's very hungry, where is her meal?" & the waitress said that it was her mistake, she'd forgotten to put the orders in with the vegan modification, but she'd make sure the meal was made right now. Right now? It had been hours & we'd already prodded them three times. One of my friends even said "I thought we were being annoying with how many times we asked about it!" So then our friend FINALLY gets a bowl of pasta with red sauce. Everyone else has finished eating. She's like, hurrying to finish since they have a 2.5 hour limit for big groups. Then, insult to injury, I get the bill & the prefix menu has been charged for all 12 of us, including the vegan. I take a look & say, "please remove her from this bill she didn't get to eat anything." & they agreed. But then they came Back & handed our friend HER OWN BILL! Charging her for a kid's menu $17 charge. I was floored. We had bought several bottles of wine everyone got at least one cocktail, the bill was well over $1000 & here they were trying to charge our poor friend for her pathetic meal. We insisted she not have to pay, but the waitress countered that she had comp'ed some drinks for the table & wasn't that good enough? We were silent & in disbelief & the manager came over to ask what was wrong. We finally got them to drop her charge but OH MY GOD. I've never felt more absolute disregard or a lack of care for a group. We were polite, spent a ton of money & the least they could have done was eat the $17 dollars. I think that if they're not plant based friendly, they need to own up to that fact. (Several reviews on here suggest that they've treated other vegetarians & vegans similarly) or do better. Other restaurants email beforehand to gather any restrictions BEFORE the party even arrives so that everything goes smoothly. They should consider one of these two options.

VA

5.0

Loved the bar seatings. Didn’t feel loud. Best pizza in Sud-Ouest. Pasta pretty good too. Perfect drinks. Great wine list. Don’t skip dessert! Worth every penny. Service & attention was A+. Want to go back already.

Bernie57

1 Commentaire

5.0

I loved my first meal, I've already been back twice! First visit was with a party of four so we were able to sample a larger selection. Incredible pizza oven produces many delights; I've had Mushroom, Margharita & White pizzas = delish! The second visit we kept it down to just the one White pizza & we ordered the Nocco Fritto appetizer & shared a Pasta Verde as well. I enjoyed a glass of orange wine. There was a special dessert that evening called the Financier (named after it's popular shape resembling a gold bar!) Staff is super knowledgable & friendly. Comfortable seating; love the space & decor. Not your regular pizzeria but personally, I might be on MY way to becoming a regular!

NatashaMtl

1 Commentaire

5.0

Elena is truly a welcomed addition to the neighbourhood! The pizzas are fantastic! We had a great experience- the food, the wine, the staff & overall atmosphere of the space, all wonderful! Elena's is a great spot for a dinner or even just a bite at their bar.