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Avis pour Elena
| Nourriture | |
| Service |
Les avis mentionnent souvent
pizza(198) pasta(53) wine(53) salad(42) recommend(36) kale(33) italian(24) dessert(21) vibe(20) dishes(17) highly recommend(16) attentive(16)
My daughter had a reservation for 7pm on the 26th of December for a birthday, it was confirmed a month ago. We received a call this morning to confirm the reservation & saying the was a glitch in the system, the reservation was for outdoor seating, the hostess offered 6pm or 8h15pm, the times didn't work for us, she sarcastically offered to set up a table outside warning they have no warmers, today is minus 21!
I worked 35 in hospitality, I would layoff this not qualified hostess today. If employees cannot work with public they should look for other opportunities, the first impression is what makes or breaks the experience.
She created more damage for your business than her wage.
Pizza pour emporter.
Si vous aimez la pizza à croute très mince avec pratiquement presque rien sur le dessus & bien cette pizza est pour vous.
Très décevant pour le prix mais malgré tout c'était correct sans plus.
On n'y retournera pas.
The minute we stepped in we were greeted & seated. The service was amazing , they really know their menu & are very friendly. The food was wonderful. We had the fried cauliflower with a red pepper coulisses, a pasta dish & a sesame, spinach & hot honey pizza wow !!
Excellente expérience chez Elena à Montréal ! Tout était absolument succulent, des plats savoureux & parfaitement exécutés, jusqu'aux moindres détails. Le service était exceptionnel : attentionné, professionnel & chaleureux. Une adresse incontournable que je recommande sans hésitation.
Déçue par la taille des pizzas.
Complètement différentes de celles qui sont affichées sur tiktok.
Payer aussi cher pour des pizzas qui sont petites.
Insipide & chargée de sésame & trop salée.
Déçue !
Images trompeuses.
An absolute JOKE of a restaurant...!!!
Our waitress (suf) her name was nice
Restaurant manager Cynthia .. great personality .. noticed her coworkers were a bit overwhelmed & stepped in herself to come take over & help out ..truthfully too many people involved serving our table .. was kind of annoying ..
The Arancini .. AMAZING .. ordered 6 of them
The pizza .. came BURNT .. like really burnt
My pasta dish I ordered the Mafaldine al ragu.. nothing special ..(I'm Italian)
You can get better sauce out of a jar from a grocery store sadly.
My friend Ordered the anchovies as an appetizer ..just comes on top of oil… so of course you have to order bread too right … ($)
The bread comes with a small portion of olives that we didn't ask for but yet was charged to our bill!
Had to ask for napkins, & a spoon, we were a table of 3, our cocktail 🍹 drinks did not arrive at the same time, mine arrived 25 minutes after my friends, they give you RAGS, as'napkins' I had to ask for paper napkins 2/3 times because she had only brought me one… like really ?
Atmosphere: ZERO: extremely DARK & LOUD.. had to use the flashlights on our phone to read the TINY SMALL PRINT ON THE MENU.. we were a table of 3 & we spent all night screaming at each other .. way too loud in there .. is this a club or a restaurant?? Extremely loud will not return because what's the point of going for dinner with people if you cant even hear them ??
Now here is the best part …(being sarcastic)
Someone at our table asked for tea the waitress said we don't have tea, but we can get you a canary, we asked what that was, she said hot water with lemon, oh ok.. guess what ? Yes you guessed it right, hot water, with a tiny piece lemon we were charged 2$ for it !!! For hot water ?? Any resto you go to whether you ask for hot or cold water with a slice of lemon in it is not a charge ! But anyways will not be going back to this place again ..
⭐? :
One ⭐? star for the arancini & for the girls who served us Anthony as well!
We asked the Concierge at our hotel to book a table at the Elena Restaurant. However, due to some misfortune, he booked at the restaurant Helena (with an H). When we arrived at the place we were treated very badly. I explained it was our first time in the city, the country, & the restaurant. Even so, we were received very poorly. A young man with glasses was particularly ignorant. They don't know how to receive tourists. Is this how they treat those who come to the city for the first time? I'm leaving this written record as a warning, be careful... the worst thing is when you want to get to know another country's culture & receive this kind of treatment. We've been to many countries & we've never been so mistreated as we were in this restaurant.
I was skeptical at first because of the limited menu but I was pleasantly surprised. The food was phenomenal & parking was so simple on the street which was contrary to what I imagined.
I rarely leave bad reviews, but this was the worst dining experience I've had in Montreal. It took 40+ minutes & two servers just to place our order. The waiter gave us'on the house' lemon shots we didn't ask for (nice gesture), but then charged us for them…? We had to ask for the bill to be corrected.
After finally getting our food (which was good), the waiter offered to pack the remaining 1/4 of my pizza to go. Many minutes later after he didn't bring it, I asked about it, & he just says'sorry I think someone threw it out'. No real apology, just'Do you want a free dessert?' I said no, & he replied,'Okay, well have a good night.' Then I proceeded to pay for a whole meal, even though they threw out a quarter of my meal.
It may have been an off night, & it happens to everyone, but the lack of accountability or even a proper apology on any occasion was unacceptable.
We've gone to Elena many times, for all kind of occasions. Food & service was always amazing. I enjoy their specials & rotating menu too
Gorgée d'Amaro à 12$ (à peine une once), très bonne bouffe, mais on nous a averti qu'il fallait quitter dans les prochaines minutes, quand ça faisait moins de 2h qu'on était là.
2 bouteilles de vin, pain, entrée, une salade, une pizza & 2 plats de pâtes pour 500$. On est en mesure de s'attendre à plus de 15 minutes de préavis, non?
As you can see from the spread, the food was hearty yet delicious. It was immensely satisfying whilst remaining not too heavy. The NA drinks were perfect & they seated us as such a money table in the corner. A lovely experience overall…we'll definitely be back!
The food was absolutely delicious, & the desserts blew my mind. The ambiance of the restaurant feels elevated: medium-low lighting, great sound system, & carefully curated art pieces decorating the walls. The best part of it all was the exceptional service from Anthony & Ribs, who were very attentive & made sure we had a great experience.
Fabulous Italian food & attentive service. Only downside was the music which was too loud...hard to have a conversation.
Food is good but the staff is incredibly attentive & nice. We never had to look for them or ask for more water. They were always one step ahead. Very rare to find service like this these days
Beau resto! Plat délicieusement apprêté! Beau choix de vins! Simple & taste! Service impeccable! Bravo!