Chez Claudette is widely celebrated for its wide menu of poutines, huge generous portions, and affordable prices, with many calling it a Montreal institution and the best poutine in town; the cozy retro diner vibe and friendly service are frequently praised, along with reliable classics like a classic poutine and a variety of toppings, including vegetarian gravy options that are well received. However, some visits are marred by slower or uneven service, occasional complaints about cleanliness or ambience, and mixed opinions on fry texture and gravy depth; overall the reviews describe a place that is beloved for comfort food and value, with strong crowds and repeat visitors.
Noone else in the restaurant ordered a couple of poutines. There was so much hype online about the place & truth is i tried about 8 poutines in montreal & ruebens has been the only good one. So i made the trip all the way to chez claudette in hopes of a great poutine.
Unfortunately the fries were barely cooked, gravy was ok, & not alot of cheese at all. I understand if it was busy but we were the only ones there. Will not be back
This was an excellent excellent experience. We stopped by for lunch on our way out of Mtl & had the best time grabbing brunch here. There were 3 of us including a toddler. They didnt have high chairs however we got seated at a spacious booth style seating. The staff were gems! They were so sweet & kind to us. They were sweet with my child & it made our time here comfortable. The food was so tasty, this is the best poutine ive ever eaten. The fries were crispy, & we got a regular petit dejouner as well as a classique poutine avec peas & sautéed onions. Just fantastic. We got over medium eggs & they were cooked to perfection. Magnificent!!!
May 3, 2026
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My first ever poutine during this short trip! I got the poutine classique (grande size), nice experience trying it out for the first time. Also enjoyed looking around the interior. Staff was nice & friendly too.
I came here based on a local recommendation, & it was a great choice!
not my favourite poutine i've had here but not bad. i personally like my fries on the crispier side & found these to be incredibly soft, & the gravy itself wasn't as flavourful as i heard it'd be. maybe we just came on an off day? but the cheese curds were amazing though & quite squeaky! the waitress was lovely & we were able to get a table for 6 people pretty fast on a weekday too. overall probably wouldnt come back specifically for the poutine, but perhaps for the other items!
The poutine was good the fries were crispy the cheese curds were fresh just felt like the sauce was bland not a lot of flavor from that side but overall decent
A friend & I ordered poutine from Chez Claudette during our weekend trip to Montreal! We ordered the classic poutine. It was pretty good & the fries were soft. I prefer crispy fries with my poutine as a personal preference, but still enjoyed this authentic poutine! I would rate it a 8/10. Staff were very nice & spoke in English & French.
Some of the best poutine in Montreal. The gravy is strong, thick, well-spiced, & fills every crevice of the plate. The curds are squeaky, firm, but still tasty. The fries are where Chez Claudette becomes contentious. Double-fried, a bit smaller, & crunchier & more uniform in size than your classic poutine, they are a matter of taste. I felt that they matched the gravy & curds well, though they were not my typical style.
The staff & look of the place (not to mention the washroom) are not exactly friendly, but feel cozy & fitting in their own uncanny way. Not to say the staff were not polite & professional in every way, but it may be a bit of a surprise depending on where you are from.
Nice varieties of poutine with affordable prices. I ordered a small regular poutine & the portion was generous. I personally find the fries a bit overcooked but the gravy & cheese curds were delicious.
The service from the old lady left a bad taste in my mouth, I couldn't eat my food for a couple hours after I picked it up; I was pissed.
Bring your francophone friend, so they can translate what is being said to you or about you; that old lady is super rude. That being said, the younger blonde lady seemed fairly nice, wish I could have tipped her & the rest of the team well.
My friend assumed it was racism, because apparently the older generation of the population in Quebec are thought to be racist towards indigenous people.
I don't really know how to describe how bad the food really was. In comparison to the other restaurants on our trip in Montreal it was by far the most bad one. The service tried to be friendly, but with this kind of food & ambiance you can't win much. I can't understand the rating from the others. If you really want to give it a try, use the smallest portion first.
I got the classic & my husband got the Marilyn. The fries were flavourful & I enjoyed the gravy. I personally prefer a more crispy fry for my poutine, but these were not soggy either per se. There could've been more cheese. But the cheese that was there had a nice pull. Overall, I enjoyed my poutine.
Jun 5, 2025
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Best poutine ever, fries not frozen, super nice server woman. Huge choice of poutines. Real cheese that makes cute sounds when chewed (chwik chwik), real brown sauce (& others). I can't add photos, I couldn't resist it.
When fries, squeaky cheese curds, gravy, ham, sausage & bacon all show up to the same party-it's called the Spécial Clau.
This isn't a cheat meal. It's a full-blown delicious rebellion. 😬
The food was very good. The poutine was loaded with toppings, & the cabbage on the hot dogs added a small spicy kick to them, which was unexpected, but quite good.
However, it was the warm, friendly staff that was the true standout that made this place an instant memorable experience & i will definitely return because of it.
The food felt such like comfort food. Everything was delightful & gave us a homey feeling, especially the interior decors that were so cute. They still have the old type of flooring where all the footprints can be seen with the rocks though which was a bit less appealing. The service was a bit awkward, everyone working was just nodding when we entered the restaurant & our waitress for the night was so busy she barely had time to refill our cups of water. It also took us a good 10 minutes in the queue before we could pay for our meals. The food did arrive under 5 minutes after we ordered though which was quite impressive. For around 16$ only, there is a wide selection of poutines that you can choose between a small or a large one. It was just amusing to see all the options they offered in their menu. I ended up going for a Celine Poutine & it was pretty good. The fries were a bit soft but also had that slight crunch, the toppings were generous & the portion was pretty large. I do feel however that the sauce was a bit too light in flavours for me & some slices of meat were a bit tough.
