Reviews depict Chez Claudette as a Montreal institution for authentic, generously portioned poutine at affordable prices, with a cozy retro diner vibe and friendly, efficient service that many visitors find welcoming. The menu is varied and features other Quebec staples like hot dogs and grilled cheese, and the poutines are often praised for hearty portions, squeaky cheese curds, and a flavorful gravy, with several readers calling it among the best poutine in the city. While most feedback is positive and highlights good value and consistency, some comments point to occasional service slowdowns, inconsistent experiences, and a few days when certain items did not hit the mark, including issues with fries or sauce. Overall, the place is described as a reliable, bustling spot where guests can enjoy generous portions, a classic ambiance, and a strong sense of authenticity that keeps people returning.
My first ever poutine during this short trip! I got the poutine classique (grande size), nice experience trying it out for the first time. Also enjoyed looking around the interior. Staff was nice & friendly too.
I came here based on a local recommendation, & it was a great choice!
not my favourite poutine i've had here but not bad. i personally like my fries on the crispier side & found these to be incredibly soft, & the gravy itself wasn't as flavourful as i heard it'd be. maybe we just came on an off day? but the cheese curds were amazing though & quite squeaky! the waitress was lovely & we were able to get a table for 6 people pretty fast on a weekday too. overall probably wouldnt come back specifically for the poutine, but perhaps for the other items!
Nov 14, 2025
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The poutine was good the fries were crispy the cheese curds were fresh just felt like the sauce was bland not a lot of flavor from that side but overall decent
A friend & I ordered poutine from Chez Claudette during our weekend trip to Montreal! We ordered the classic poutine. It was pretty good & the fries were soft. I prefer crispy fries with my poutine as a personal preference, but still enjoyed this authentic poutine! I would rate it a 8/10. Staff were very nice & spoke in English & French.
Some of the best poutine in Montreal. The gravy is strong, thick, well-spiced, & fills every crevice of the plate. The curds are squeaky, firm, but still tasty. The fries are where Chez Claudette becomes contentious. Double-fried, a bit smaller, & crunchier & more uniform in size than your classic poutine, they are a matter of taste. I felt that they matched the gravy & curds well, though they were not my typical style.
The staff & look of the place (not to mention the washroom) are not exactly friendly, but feel cozy & fitting in their own uncanny way. Not to say the staff were not polite & professional in every way, but it may be a bit of a surprise depending on where you are from.
Nice varieties of poutine with affordable prices. I ordered a small regular poutine & the portion was generous. I personally find the fries a bit overcooked but the gravy & cheese curds were delicious.
Jul 20, 2025
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The service from the old lady left a bad taste in my mouth, I couldn't eat my food for a couple hours after I picked it up; I was pissed.
Bring your francophone friend, so they can translate what is being said to you or about you; that old lady is super rude. That being said, the younger blonde lady seemed fairly nice, wish I could have tipped her & the rest of the team well.
My friend assumed it was racism, because apparently the older generation of the population in Quebec are thought to be racist towards indigenous people.
I don't really know how to describe how bad the food really was. In comparison to the other restaurants on our trip in Montreal it was by far the most bad one. The service tried to be friendly, but with this kind of food & ambiance you can't win much. I can't understand the rating from the others. If you really want to give it a try, use the smallest portion first.
Jun 8, 2025
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I got the classic & my husband got the Marilyn. The fries were flavourful & I enjoyed the gravy. I personally prefer a more crispy fry for my poutine, but these were not soggy either per se. There could've been more cheese. But the cheese that was there had a nice pull. Overall, I enjoyed my poutine.
Best poutine ever, fries not frozen, super nice server woman. Huge choice of poutines. Real cheese that makes cute sounds when chewed (chwik chwik), real brown sauce (& others). I can't add photos, I couldn't resist it.
When fries, squeaky cheese curds, gravy, ham, sausage & bacon all show up to the same party-it's called the Spécial Clau.
This isn't a cheat meal. It's a full-blown delicious rebellion. 😬
The food was very good. The poutine was loaded with toppings, & the cabbage on the hot dogs added a small spicy kick to them, which was unexpected, but quite good.
However, it was the warm, friendly staff that was the true standout that made this place an instant memorable experience & i will definitely return because of it.
Apr 26, 2025
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The food felt such like comfort food. Everything was delightful & gave us a homey feeling, especially the interior decors that were so cute. They still have the old type of flooring where all the footprints can be seen with the rocks though which was a bit less appealing. The service was a bit awkward, everyone working was just nodding when we entered the restaurant & our waitress for the night was so busy she barely had time to refill our cups of water. It also took us a good 10 minutes in the queue before we could pay for our meals. The food did arrive under 5 minutes after we ordered though which was quite impressive. For around 16$ only, there is a wide selection of poutines that you can choose between a small or a large one. It was just amusing to see all the options they offered in their menu. I ended up going for a Celine Poutine & it was pretty good. The fries were a bit soft but also had that slight crunch, the toppings were generous & the portion was pretty large. I do feel however that the sauce was a bit too light in flavours for me & some slices of meat were a bit tough.
We stopped into Chez Claudette to try their highly recommended poutine. With no shortage of options on the menu, we did our best to navigate it with our limited French since there wasn't an English menu available. We ended up ordering the smoked chicken poutine. While I would've loved to get more adventurous, my partner prefers to stick to the basics. The food was okay. The gravy was flavorful, & the cheese curds had the satisfying squeak you hope for, but the chicken was just average, & the fries were softer & soggier than we would have liked but the prices were reasonable & fair. The atmosphere was reminiscent of a casual pizza or Italian takeout spot, nothing remarkable, but clean enough. Service was average as well
Excellent poutine! I went with the classic since it was my very first one. Good fries, squeaky cheese, well-seasoned sauce & no insane wait times... what else could you ask for? Our server was friendly (in English & French) & efficient. Will definitely visit again if in the area again.
Chez Claudette is such a delightful spot & truly a must-visit for any foodie in Montreal! The charming exterior welcomes you inside, where you'll find a menu filled with delicious & super affordable comfort food classics-from hot dogs to hamburger steak to lasagna. But let's talk about the real star here: their poutines! They serve up the best poutine ever, with crispy fries, rich savory gravy, & just the right amount of cheese curds. It's a dream come true for poutine & fries lovers! I couldn't resist trying the "Grilled Chicken" poutine topped with bacon, along with a fluffy egg omelet, & oh boy, it was absolutely heavenly! The portions are generous, too, without breaking the bank. The service is fantastic, & the dining area is clean & spacious, making it such a pleasant experience. If you ever find yourself in Montreal, you absolutely owe it to yourself to stop by. I can't wait to go back on my next trip!
