Casa Azul presents a vibrant Mexican culinary experience, specializing in authentic flavors and expertly grilled dishes that capture the essence of traditional Mexican cuisine. The menu features a robust selection of grilled meats and seafood, prepared with authentic marinades and spices, alongside a variety of fresh, crisp salads that offer a lighter, yet equally flavorful, complement to the main courses. Patrons can expect a lively atmosphere complemented by a diverse array of dishes designed to transport diners directly to the heart of Mexico. The restaurant is renowned for its commitment to high-quality ingredients and skillful preparation, ensuring each plate is a celebration of taste and texture. It stands as a premier destination for those seeking genuine Mexican fare with a focus on robust grilling techniques.
Casa Azul offers a visually stunning and warm atmosphere that transports guests to Mexico with its beautiful decor and vibrant cultural touches. While many visitors praise the authentic, flavorful dishes, the impressive cocktail selection, and the exceptionally friendly and attentive service provided by the staff, experiences can be inconsistent. Some patrons have encountered issues with slow service, cold food, or smaller portion sizes, leading to a divide in customer satisfaction. Overall, those who enjoy the experience often highlight the passion behind the cooking and the welcoming environment, making it a destination that many look forward to visiting again for a genuine taste of Mexican hospitality.
First & foremost, the food wasn't even hot. For context, we had the all?you?can?eat brunch option. The food took a minimum of 20 minutes to arrive, & the drinks came about 15 minutes after the food. The waitress never stated her name, & her attitude was unpleasant throughout our visit. She kept serving other tables, including empty ones, while ignoring ours.
Second, the water had a yellow tint & tasted like soap. We never saw them replace the water jar on any table during our entire stay.
Third, the tres leches didn't taste right.
Fourth, when my friend complained about her drink & asked for a new one, the waitress went to speak with the bartender. I genuinely believe she told him not to serve the replacement drink.
Before I forget, there were food items we requested twice, but we never received them.
Lastly, the waitress who took our order at the beginning didn't want to give us the bill. I gave her several glances & hand signals to let her know we were ready to leave, but she never came. In the end, the bartender was the one who brought us our bill.
The only redeeming aspects of the restaurant were the decoration & the bathroom. We actually had a pleasant time doing a little photoshoot because the place is visually appealing.
So, do I recommend eating at Casa Azul? The honest answer is no. Sure, we didn't know much about Mexican food, but that doesn't justify the horrible attitude we experienced during our visit.
The place is very nice & aesthetic, the food is super basic (para gringo) el servicio mal organizado & it is ridiculously expensive for the quality of the food, as a Mexican I do not recommend. I paid 35$ plus tip so more than 49$ for 1 person. Just go to St Hubert in Jean Talon & you will find way bette
Jun 21, 2026
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Terrible…. Way too long to get service Food was only so so & almost cold when we got it
Atmosphere was nice
Dinks good
We usually love Mexican food but will not be returning to this place
Edit: to the owners who actually questioned the validity of my review, instead of apologizing… you show arrogance… yes we did ask the waitress how much longer it would take & she obviously was wrong on the timing. As to tbe couple who wished us Good luck… YES REALLY.
We all figured lets just get this over with as we were not planning on ever going back.
Judging by some of the reviews you really should up your game & as to your service being so bad, & by your ARROGANT reply, I can certainly understand that you have no intention of improving. GOOD LUCK 🤯😡
ORIGINAL REVIEW:
We were 4 people & all disappointed from the whole experience. It started when a couple leaving the restaurant wished us'Good Luck' & we soon found out why… Although the restaurant has a charming warm atmosphere service was at a turtle pace & inadequate. The restaurant had only a few occupied tables, & it was slowwww! Drinks took over 40-45 minutes to arrive & I had to nudge, but they were at least, very good ( it's the only thing that was). We ordered Nacho appetizers they were also good but the shrimp & calamari were from a frozen box nothing Mexican about them…. Next! Afterwards it was a disaster ! We got there at 8:15 & our food arrived after 10 pm all 4 dishes were lukewarm & mediocre at best. Not at all what we expected, nothing Authentic about them. Don't bother going to this place there are much better Mexican restaurants in the city that won't waste your time & money. Sorry guys but you need to UP your game!
I was very excited to try this restaurant because the decor was beautiful & I'm a huge fan of authentic Mexican food, which is what I thought I was going to get. Instead, I got an extremely plain & simple'dish' with every part lacking seasoning. I ordered the Pescadilla which was advertised as a fried taco dish, I was expecting a nice saucy quesadilla with some cheese & vegetable toppings. But the dish itself was plain white fish inside plain corn tortillas. With plain lettuce thrown on top & a bit of white cheese. Even the sauce on the side was a plain tomato type sauce that didnt even have spice. I was very confused as I see no universe in which this can be called'authentic' mexican food.
My partner also ordered the Fajita which only came with 2 tortillas along with a skillet of fajita filling & some sides, the beans & rice sides literally had no salt on them, just plain black beans.
This was a very disappointing & confusing experience & although I expect the cocktails must be good/a selling point, I won't be coming back to try them.
EDIT: The dish I ordered- Pescadilla- is supposed to be fried tortillas & not saucy & cheesy like a quesadilla, which I fully understand as Im researching what the dish is'supposed' to look like so I realize I had different expectations.
However, what I recieved at this restaurant was still the most bland & plain version of this dish. From what Im seeing in pictures from elsewhere there is supposed to be some sort of vegetable slaw or SOMETHING inside other than just plain fish.
Trying to justify that what you served is exactly what this dish is meant to be just isn't right. I agree, mexican food isn't meant to be unnecessarily salty, BUT there must be some flavour, & what I ate at this restaurant was very bland.
I really loved it. The place was super comfortable, the buffet was very tasty, with a very varied menu & truly Mexican dishes, & the service was excellent as well. They were very kind & attentive. I definitely have to go back.
El buffet donde no te sirves libremente, tienes que esperar minimo 15-20 min por qué son dos personas sirviendo pero para cada persona es mucho tiempo, solo sirvieron pan una vez que son donitas blancas pero el otro pan no sirvieron más así que si vienes más tarde de la 1 no hay opción, solo hay un café incluído cortesía de La'casa' y después 7 dlls refill, el buffet hay macaroni, pollo, carnitas, arroz, huevos en tortilla con salsa, chilaquiles rojos y verdes, papas con huevo, frijoles,pozole, chorizo( no el mexicano tradicional es más de salchicha), poca fruta, no hay salsas ni tortillas para las carnitas si vienes tienes que pagar extra, venía por la publicidad de ig y es un poco enganosa tienes que esperar demasiado para que te sirvan el buffet
Service is very slow. Food is mid, I asked for my asada steak medium rare & it came to me basically like shoe rubber. Originally I wanted tacos & rice but they dont come with rice, so the waitress suggested this plate because she said I can'build my taco' but no it was basically a steak platter, no tortillas came with it. So I was a little disappointed because I really wanted tacos.
Not once did the waitress come to see if everything was okay with our food, I would have complained about my steak before hand but I couldn't. When we finished our plates, we waited a long time & we had to call her to get her to take our plates & ask for my dessert & bills. The tres leches cake was good though....
I am pleased that they didnt charge me for my plate, but Mexican food is my favorite & I was very disappointed.
Unfortunately I will not be returning to this restaurant again.
