Café Chat L'Heureux operates as a specialized sanctuary where feline companionship meets a menu centered on artisanal sandwiches and vibrant, fresh juice creations. The establishment maintains a tranquil environment where patrons interact with resident cats while enjoying carefully prepared meals focused on high-quality ingredients. Each sandwich features artisanal breads paired with crisp vegetables and premium proteins to ensure a consistent standard of quality. The juice bar utilizes a selection of seasonal fruits and vegetables to produce nutrient-dense beverages made to order for immediate consumption. This unique concept integrates the therapeutic presence of animals with the functional utility of a contemporary café space. Clean, modern surfaces accommodate both individual visitors and small groups looking to combine their consumption of healthful refreshments with the distinct presence of the resident cats living within this dedicated space.
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Café Chat L'Heureux is widely appreciated as a cozy, tranquil space where visitors can enjoy vegetarian food and drinks in the company of well-cared-for, adorable rescue cats. Many patrons find the atmosphere relaxing and unique, often highlighting the friendly staff and the joy of feline therapy. While many guests have wonderful experiences, some reviews point to inconsistencies in service speed, occasional issues with cleanliness or odors, and limited menu variety. A recurring concern among visitors is the behavior of some customers, particularly unsupervised children, who can stress the cats by chasing them, leading to suggestions for clearer conduct rules. Although experiences with cat interaction can vary depending on the time of day and the cats' moods, the café remains a popular destination for those seeking a heartwarming, animal-friendly environment.
Great cafe for cat lovers. The kitties are so cute & friendly. There's alot of seating & play space. The only thing I'd mention is that alot of kids come here so it can be loud so keep that in mind if you plan to study.
I am currently sitting in the cafe, have been for about 30minutes now. we have not been seen by a waiter even tho people who arrived after us in the same section have gotten their drinks. there are currently 9 people in the vestibule, when the max is four- there have been more & the number is only increasing & no one on staff gives a damn. kids are running around without parent supervision. people are waking up cats to pet & take pictures. they are crowding around the register to pet cats & ask if that is where they are supposed to order because no one is taking orders. if someone sees this before a waiter notices us- please take our order! we are next to the bookshelf.
TLDR: the people patronizing this place are just as misbehaved as the staff.
[UPDATE: While everything in this review still applies, I want to add that the banana pudding is not worth getting, & the waiting time has been entirely reduced with the STM strike in effect.]
Had a great time here. The space was big & pretty cozy, & the employees were all kind.
The cheesecake was delightful, it was sweet, but still had a nice complexity to it. The coffee was alright. They also offer savoury options for those looking for a place to have lunch.
I got lucky to be immediately greeted by a cat on my lap as soon as I settled down, & he was the sweetest little cuddlebug the whole time I was there.
The space was calm & quiet the whole time I was there. I was there for two hours after opening, & didn't have any issues with overcrowding or loud kids.
The only two concerns I have that probably keep the place from being perfect is that it seems understaffed, & could benefit from more thorough cleaning practices.
If you're fond of cats, want a yummy treat, & have realistic expectations, I think you'll have a good time. Say hi to Charlie for me!
Too many kids stressing the cats out... the employees working were so kind & nice tho! Would have been a better experience if the parents would have controlled their kids. Instead of the poor employees having to babysit the kids from doing things to the cats!
This is an adventure mainly for kids & cats lover.
You can play with the cats. It was funny that one of the cat insisted to sit on someone's laptop keyboard.
In my two visits there, there were out of stock from the menu, which is limited to start with (think about a below average coffee shop; not about a restaurant).
The services is ridiculously slow (maybe due to having a small stuff). Price are OK, considering that the visitors are supposed to fund the cats.
Long wait in a waiting room with only three places to sit. It was about 1 p.m. midweek Mid August & crowded. I thought it was way too noisy for the cats to be comfortable.
6 or 7 cats total per the pictures on the wall, most hiding or on perches out of reach. Kids chased them nonstop & they were constantly either going under furniture or up on a perch to get away. It stressed ME out just to watch. It actually made me not want to pet the cats because I could see how stressed they were. The owner says she doesn't know how to stop it, but I never saw anyone even try say anything to the families about controlling their children. They would rather the cats be molested then to possibly offend a paying customer. The owner replies that she's very concerned about her cats, but I saw no indication of that. You can think it, but if you don't actually put anything into action, you are condoning the activities.
One 12/13 yr old pursued them for the entire 45 minutes I was dining. Whether the cats were on high platforms or running under the furniture, he was always behind them trying to pet them as they tried desperately to get away. It didn't seem to matter what the cats wanted, that boy was relentless. (This would be a good time to teach that boy that No means No. Just because you want something doesn't mean your wants outweigh the needs of the other.)
As I was cashing out, the boy was there again forcing himself on two cats that had moved to the cashier area with the hopes that there would be some protection. There wasn't. I turned to the cashier & said (when the boy wasn't looking)'That boy has been chasing those cats since I got here.' I was insincerely told'Thank you for letting us know'. I knew nothing would be done. They don't appear to care about the cats' welfare enough to ask the parents to supervise their child.
The owner replies that I don't know what I'm talking about. So she doesn't want me to believe my own eyes or my own ears?! It's replies like that, that I always take pictures.
If you really like cats, don't financially reward this Cafe with your business until they find a way that both the people & the cats can be happy.
As for the food, my grilled cheese with veggies was good. $16. Latte $5. Taxes & tip $29.
Don't go if you really like cats because it feels like they have forgotten why they opened the cafe. Unless their intention was just to use them as props to attract business.
The place is a delight. Contact with the cats really adds, especially for kids. They have a list of all the cats there & my 9yo made sure he could find them all. Food is generous, tasty & made with care. Unfortunately my cappuccino was under strength with too much milk so given the standard of places in the area, this loses a mark.
Came to visit on a weekend for some refreshing lemonade drinks. The drinks were cooling but tasted okay.
The place is quite spacious, with a few interesting decor. I like how we have information about the cats to learn more about them. However, the space did feel a little unmaintained & dusty in some corners.
*cat toys are available
*it was very noisy. The staff let the children run around, scream, & chase the cats away. It was also very distracting to have such loud customers 🙄 the kids almost spilled my drink a few times too
*the washroom stank 😒 of unmaintained cat litter. You have to hold your breath when you open the door to the washroom until you are out of it.
Overall, not a perfect experience when I visited. You'll need lots of patience when visiting the place. I wouldn't recommend the place for people who seek to play with cats while relaxing with a drink or small snack. It is quite disappointing as the space has lots of missed potential.
