Café Chat L'Heureux is a welcoming, spacious cat cafe where resident cats roam freely and add a warm, relaxing vibe to a cozy space. Reviews praise friendly staff, solid coffee and desserts, vegetarian friendly options, and cats that are well cared for and often sociable, making it a hit with cat lovers and families. The experience is described as calming and enjoyable, though weekends can be crowded and noisy with longer waits for drinks or seating, and on some visits the cats' interaction time felt limited. Some diners mention slow service or variable cleanliness and price, often explained as supporting the cats, while others find the prices reasonable for the experience. A few emphasize supervising children around the cats to keep them comfortable. Overall, Café Chat L'Heureux is a charming spot to hang out with cats and enjoy drinks or light bites, with experiences that vary by day and crowd.
Nous étions très enthousiastes à l'idée de vivre cette expérience, mais quelle déception…Le service était franchement affreux & le personnel peu aimable, à l'exception d'une seule personne qui passait son temps à s'excuser pour les autres.
Dès l'entrée, on nous a fait attendre longtemps entre deux portes bondées de gens, alors qu'il y avait pourtant plusieurs tables vides qui ont mis une éternité à être nettoyées. On nous a demandé d'enlever nos souliers pour enfiler des pantoufles à semelles de carton… résultat : les pieds complètement mouillés.
Les trois cafés que nous avons commandés étaient tièdes & goûtaient l'eau. Les portions étaient minuscules &, pour couronner le tout, le repas de ma fille a été tout simplement oublié.
Payer près de 40 $ pour trois cafés, un bagel & un grilled cheese, c'est excessif pour une expérience aussi décevante.
Les salles de bain dégageaient une forte odeur de litière & semblaient manquer sérieusement de nettoyage.
Honnêtement, ça ne valait pas le coût.
Le concept est pourtant très intéressant, mais l'organisation laisse vraiment à désirer. En espérant sincèrement que le service est beaucoup mieux pour les chats que pour les clients.
Dec 29, 2025
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[UPDATE: While everything in this review still applies, I want to add that the banana pudding is not worth getting, & the waiting time has been entirely reduced with the STM strike in effect.]
Had a great time here. The space was big & pretty cozy, & the employees were all kind.
The cheesecake was delightful, it was sweet, but still had a nice complexity to it. The coffee was alright. They also offer savoury options for those looking for a place to have lunch.
I got lucky to be immediately greeted by a cat on my lap as soon as I settled down, & he was the sweetest little cuddlebug the whole time I was there.
The space was calm & quiet the whole time I was there. I was there for two hours after opening, & didn't have any issues with overcrowding or loud kids.
The only two concerns I have that probably keep the place from being perfect is that it seems understaffed, & could benefit from more thorough cleaning practices.
If you're fond of cats, want a yummy treat, & have realistic expectations, I think you'll have a good time. Say hi to Charlie for me!
Expérience plus que mitigé...
J'ai bu le pire Chaï Latte de ma vie... je viens de lire en autre avis à ce sujet... si j'avais su j'aurais évité. Bagel + cream cheese moyen : ça cale un peu mais pour ce prix j'ai autant à acheter des bagels & du cream cheese au supermarché...
J'ai vu un avis à propos des enfants qui perturbent les chats, ce jour il n'y avait pas d'enfants mais des'jeunes adultes' qui finalement agissent comme des enfants... debout toutes les 5 minutes, qui accaparent les chats, qui font des bruits de miaulements, bref...
Dans un bar à chat pour ne finalement n'avoir aucune interaction avec eux car ils ont tendance à fuir les sollicitations humaines, ce que je peux comprendre sachant que les chats aiment la tranquillité...
'Chaleureux' n'est pas le mot que j'utiliserai pour décrire le droit & la serveuse qui s'est occupé de nous.
Le service était d'ailleurs assez lent alors qu'il n'y avait pas foule...
Je reste assez déçu car je m'attendais à passer un bon moment...
Happy Cat Café was such a fun & heartwarming experience! We enjoyed tasty cheesecake & drinks while spending time with the most adorable cats. The whole visit felt cozy & joyful.
Long wait in a waiting room with only three places to sit. It was about 1 p.m. midweek Mid August & crowded. I thought it was way too noisy for the cats to be comfortable.
6 or 7 cats total per the pictures on the wall, most hiding or on perches out of reach. Kids chased them nonstop & they were constantly either going under furniture or up on a perch to get away. It stressed ME out just to watch. It actually made me not want to pet the cats because I could see how stressed they were. The owner says she doesn't know how to stop it, but I never saw anyone even try say anything to the families about controlling their children. They would rather the cats be molested then to possibly offend a paying customer. The owner replies that she's very concerned about her cats, but I saw no indication of that. You can think it, but if you don't actually put anything into action, you are condoning the activities.
One 12/13 yr old pursued them for the entire 45 minutes I was dining. Whether the cats were on high platforms or running under the furniture, he was always behind them trying to pet them as they tried desperately to get away. It didn't seem to matter what the cats wanted, that boy was relentless. (This would be a good time to teach that boy that No means No. Just because you want something doesn't mean your wants outweigh the needs of the other.)
As I was cashing out, the boy was there again forcing himself on two cats that had moved to the cashier area with the hopes that there would be some protection. There wasn't. I turned to the cashier & said (when the boy wasn't looking)'That boy has been chasing those cats since I got here.' I was insincerely told'Thank you for letting us know'. I knew nothing would be done. They don't appear to care about the cats' welfare enough to ask the parents to supervise their child.
The owner replies that I don't know what I'm talking about. So she doesn't want me to believe my own eyes or my own ears?! It's replies like that, that I always take pictures.
If you really like cats, don't financially reward this Cafe with your business until they find a way that both the people & the cats can be happy.
As for the food, my grilled cheese with veggies was good. $16. Latte $5. Taxes & tip $29.
Don't go if you really like cats because it feels like they have forgotten why they opened the cafe. Unless their intention was just to use them as props to attract business.
Gorgeous location & even nicer inside! It was a treat meeting all the cats :) I got the grilled cheese & the cheese kinda fell apart/was grainy. I recommend the pistachio latte as it has a mellow & sweet flavor.
Aug 29, 2025
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Great food. I had the mexi-cat & my boyfriend had the plain grilled cheese & they were both great. We picked up a cat tie for my cat & I'm very exited to dress him up
Our visit to Chat L'heureux was a very nice experience. It was fun to see the cats roaming around the café. I didn't mind it but most cats were sleepy (we came at around noon).
The'cat gentlemen' grilled cheese was good. The'cat lady' grilled cheese, which is supposed to have fig jam & honey, didn't taste sweet at all. I wouldn't recommend the drinks as well (we had an iced coffee & a smoothie, both weren't good).
Overall, I would come back to hang around the nice cats & probably try one of their desserts. Customer service was good.
Bon café & sandwich parcontre la serveuse nous a fait sentir qu'on étais de trop; elle m'a demander si je prenais pour emporter alors que ça fesais même pas 30 min que j'étais là avec mon copain & j'avais même pas finit ma sandwich. Ça a brisé l'ambiance...
Aussi pour un grill-cheese c'étais trop cher (15$)...
May 26, 2025
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Quelle belle visite. L'excellent service était #1. Les serveuses sont très polies & de bonne humeur. C'est aussi très bien géré puisqu'il y a des fois une ligne d'attente pour entrer. Nous recommandons fortement le cat gentleman, c'est le meilleur grilled cheese que j'ai mangé de ma vie! Les chats sont très mignon & calme, affectueux. Cependant, il y avait une odeur de litière difficile dans la toilette des femmes mais c'est tout ce que j'aurais de négatif à mentionner. Nous y reviendrons certainement 🥰
It's a nice spot. There might be a slight wait but it's not long. You just sit & order from your table. I went in for an hour for coffee & a cheesecake & to draw. Staff were a bit slow & I had to ask twice for my coffee. It's a great spot though !
Jan 27, 2025
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I was recently in this place & I didn't like it at all! The first thing I didn't like was that they make you take off your shoes before entering the hall, I partly understand this, but there are no conditions for this, a pile of shoes stands in front of the door, the floor is all wet, there is nowhere to take off your shoes normally, everyone throws shoes on top of each other, I saw a pair of slippers in the entire huge hall. It is cold in the hall, especially when it is -15 outside & you are sitting in the hall without shoes! The place is dirty & dusty, I noticed the glasses at the next table, it feels like they have never been washed! As for the food, we waited for our order for about 1 hour, & these were not some super complicated dishes! We ordered soup & a sandwich, honestly I don't understand why they took so long to prepare this soup, the soup from a can diluted with water & sprinkled with a little cheese on top, it tastes like this kind of soup! The sandwich is nothing special, it is sold with a salad of greens in which I got rotten ones leaves. There is nothing special about this establishment, I only saw two cute cats. Unfortunately, I do not recommend it!
I went there recently & had such a wonderful experience! I ordered a grilled cheese sandwich along with a lemonade! The grilled cheese was so cheesy & the salad going with it was fruity & chewy! Lemonade cup was so cute & staff gave me a to-go cup. About the staff, they were so nice & caring! The cats were so cute & friendly! The merch & overall cleanliness was amazing, if I could give 6 stars, I would!
The food is excellent, the grilled cheese with fig especially so. The cats are a nice touch. People go a little crazy for them & they mostly want to relax. The vegetarian menu is worth going for alone
