Overall, Café Chat L'Heureux is described as a cozy cat cafe with adorable, well cared for cats and friendly staff, offering a relaxing space where guests can unwind with feline company; many reviews praise the attentive service, the calm atmosphere, and the variety of drinks and desserts, though experiences vary including long waits for orders, occasional noise from children, and some concerns about cleanliness or price, with a few visitors feeling the space is busy or the food not always memorable.
The kitties are soooo cute, & I love that they have a couple of vegan options. I had the giant cookie & it was warm & soft & buttery. Their coffee selection is nice as well. Of course, THE CATS are the stars of the show - soooo cute & fun to be around!
Went there for cats, but was pleasantly surprised by quite tasty coffee & dessert!
*The smell of litter boxes is very strong at the entrance as others have mentioned & something which I have noticed too. I have been to other cat cafes, & there was no noticeable smell
Cats are so cute of course ☺?🥰
May 15, 2026
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I went there, ate & sat calmly, saw a couple cats which seemed disturbed by badly behaved or just uneducated people desperate to get their attention, or even chasing them around.
Cats do not seem to be social & are not to be blamed. This place is poorly ran & staff does not educate people on how to behave around cats & respect their privacy, which causes cats to be unsociable to keep their personal spaces. I did not get any interaction with the cats as most avoid people, but are not to be blamed. If this place had proper rules & educated people to let cats come to them & to not get in the poor animals personal space, I am sure they would feel better & would appreciate human presence, but that is not the case at the moment.
As a cat owner, this is extremely disappointing & made me feel bad for the poor creatures living there & the stress they have to experience.
Food was mediocre for the high price tag.
Would not recommend unless you enjoy disappointment.
REPLY: Instead of taking accountability & making efforts towards a solution, it seems like the buisness wants to blame employees & customers instead of bad management.
Just goes to prove my point 🤷?♀?
Took over 30 mins to get our coffees. They mixed up the drinks, which were of poor quality & had to wait an additional 10 mins. Staff was rude & inattentive.
A great place to grab a coffee, dessert or a sandwich & cuddle with some cute kitties...
You're not allowed to pick up the cats, but the cats will hop onto your lap & let you pet them. The drinks & food are reasonably priced, & the staff is friendly & helpful. Definitely a place to visit if you don't have a furry friend at home, but are craving some pet therapy.
Nice cosy cat cafe in Montreal. Cats are cute & will randomly go up to you to make biscuits or chill on your leg. Most of them are snoozing away though. Recommend taking sofa seats. Nice coffee. Free wifi available.
[UPDATE: While everything in this review still applies, I want to add that the banana pudding is not worth getting, & the waiting time has been entirely reduced with the STM strike in effect.]
Had a great time here. The space was big & pretty cozy, & the employees were all kind.
The cheesecake was delightful, it was sweet, but still had a nice complexity to it. The coffee was alright. They also offer savoury options for those looking for a place to have lunch.
I got lucky to be immediately greeted by a cat on my lap as soon as I settled down, & he was the sweetest little cuddlebug the whole time I was there.
The space was calm & quiet the whole time I was there. I was there for two hours after opening, & didn't have any issues with overcrowding or loud kids.
The only two concerns I have that probably keep the place from being perfect is that it seems understaffed, & could benefit from more thorough cleaning practices.
If you're fond of cats, want a yummy treat, & have realistic expectations, I think you'll have a good time. Say hi to Charlie for me!
Nov 11, 2025
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I'm not happy with this experience. We are Not gonna come back there. The half of positions in menu is running out. The food is not tasty at all, my biscuit was not enough cooked :( even Coffee was disgusting & the whipped cream was bitter. We saw just four cats:(
This is an adventure mainly for kids & cats lover.
You can play with the cats. It was funny that one of the cat insisted to sit on someone's laptop keyboard.
In my two visits there, there were out of stock from the menu, which is limited to start with (think about a below average coffee shop; not about a restaurant).
The services is ridiculously slow (maybe due to having a small stuff). Price are OK, considering that the visitors are supposed to fund the cats.
The number of the cats is relatively small.
Oct 12, 2025
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Enjoyed coffee with some kitties! While it was a fun experience, they have seemed to have a small staff so wait times were long for your order - but they were doing the best they could! Was a nice relaxed environment.
Cozy spot with a warm vibe & adorable cats roaming around. The coffee is solid, & the snacks are tasty. Perfect place to relax & unwind, though it can get a bit noisy when busy. Definitely worth a visit for cat lovers!
Our visit to Chat L'heureux was a very nice experience. It was fun to see the cats roaming around the café. I didn't mind it but most cats were sleepy (we came at around noon).
The'cat gentlemen' grilled cheese was good. The'cat lady' grilled cheese, which is supposed to have fig jam & honey, didn't taste sweet at all. I wouldn't recommend the drinks as well (we had an iced coffee & a smoothie, both weren't good).
Overall, I would come back to hang around the nice cats & probably try one of their desserts. Customer service was good.
Jun 10, 2025
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The desserts & coffee were good, but the cats were not as prominent as in some cat cafes. There were 5 & 4 of them slept the whole time & 1 was not interested in getting pets.
It would be great if they had a room of adoptable cats rather than just 5 cats in a quite large restaurant. It was a very nice time despite the lack of cats :-)
The Happy Cat Café is such a lovely spot-super cozy & aesthetically pleasing, with a cute & peaceful atmosphere. They have a great variety of drinks & snacks, & I got to try their bestseller, the pistachio coffee (I think that's the name), & it was genuinely delicious. The décor is beautiful, everything looks really clean, & it's clear that the cats are well taken care of & happy. They have plenty of places to rest & play, & there's even a little gift shop with cat-themed items, which was a fun touch!
One thing I'd suggest is that staff could gently remind parents to help their kids respect the cats' space. I noticed a few moments where kids were chasing the cats around, & while it's great that families can enjoy the space, it would be even better if the environment stayed calm & safe for the animals.
Overall, it's a great café experience for both cat lovers & coffee lovers alike.
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The food is good, but a little pricey for what it is, however this can be explained by the fact that there is no entrance fee & they need to take care of the cats. The coffees have cute designs on them & the cats are quite friendly. The cats can climb all over the place & enjoy it when you play with them. Good spot for cat lovers.
