Burgundy Lion
FERMÉOuvre aujourd'hui à 11:30
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À propos
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Commodités, services et plus
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Commodités, services et plus
Avis pour Burgundy Lion
Les avis mentionnent souvent
pub(132) fish(81) drink(63) fish & chips(48) beer(42) tea(38) game(37) recommend(37) selection(35) vibe(33) group(31) whisky(29)En service de restauration, le plus important est d être'gentil' avec le client , malheuresement ce n'est pas une des valeurs du manager de ce pub !
Two visits, two separate incidents of staff being flat-out dismissive & racist when I asked simple questions.
**Visit 1:** Had a reservation to watch a FIFA match. Host claimed there was no record of it & stuck me at a walk-in table. Said everything else was booked by large groups - meanwhile new guests kept walking in with no reservation check at all. 30 minutes later he mentioned a couple of tables had opened up, but when I asked to see them he said'let me check if they're still available' & just... never came back. We left at halftime.
**Visit 2:** Ordered wine under the'5@7' promo. Asked the waitress to confirm the time on our order so we'd get the right price - she wasn't sure, so she got the manager. Instead of answering the question, he told me'I feel you're very frustrated' (I wasn't) & then claimed the promo is weekdays-only, which is posted nowhere. When I said that should probably be written somewhere, he asked'is my English too fast for you?' Completely uncalled for. We cancelled our order & walked out.
Our waitress was genuinely nice & didn't even know the promo restriction herself - so this isn't on the staff who deal with customers directly, it's a management problem.
Great spot on paper, but if you ask a straightforward question here, expect attitude instead of an answer. Not going back.
Un superbe endroit pour voir la 8ème de finale de l'équipe de France au Canada. Une réelle ambiance où tout le monde était présent pour supporter l'équipe de France. Une service très attentionnée & soucieuse du bien être de tous, vraiment hyper appréciable.
This was a great pub we went there to watch FIFA game - Simon was so helpful arranging a table for us - the food was great, we ordered fish & chips - great atmosphere & a very nice set up - we sat upstairs -
Watch out. They will over charge you for your drink. Nothing picked up on our table & +1 beer & +1 drink on the ta
An anniversary whiskey tasting where talent was demonstrated in their ability to pour a single bottle of whiskey for all 50+ participants, & still have dregs left in the bottle.