Boustan

Djr

5.0

Always good service & poutine chicken are a discovery 😋

2 déc. 2025

sur Google

Jesse

4.0

I placed an order via Uber Eats today around 6:30 PM, & unfortunately, one item - a chicken shawarma bowl - was missing. To retrieve the missing item, I had to place a second order, which resulted in additional charges: a second service fee, delivery fee, & another tip for the driver. In total, I ended up paying nearly $5 just to receive a $1.25 sauce that had been omitted from my original order but atleast i got my bowl from that order & it was not forgotten including an additional sandwich.

On a positive note, the restaurant added an extra item with an additional side in the replacement order, which I appreciated & helped offset some of the frustration. The person I spoke with by phone was courteous & tried to assist, but was limited by the system - no resolution was possible unless another driver was available.

While I commend the restaurant staff for doing what they could, the experience highlights a recurring issue with Uber Eats: the lack of effective customer service & the absence of flexible solutions when an error occurs. The process becomes unnecessarily complicated for the customer, with little accountability from the platform itself.

9 juil. 2025

sur Google

Alban

5.0

Very good food for a great price, service was quick & excellent, a wonderful experience. The beef shawarma was delicious but a little dry, but the chicken shawarma was absolutely excellent

16 juin 2024

sur Google

Parama

5.0

Must try their chicken brouchet . It's very yummy. & the behaviour of their manager Mofiz is so polite & humble . Visit was worthy.

10 mai 2024

sur Google

MAHBUBUR

5.0

Mohammed,you are honest & professional with your work. You know your work. Thank you so much for the chicken trios & chicken bowls.

10 mai 2024

sur Google

Nayeem

5.0

Very polite & friendly staff..... one of the best in the area, must try their Kafta Arayas & Salad bowl with chicken.

10 mai 2024

sur Google

Alisha

3.0

I don't order often & I'm usually satisfied with this restaurant. But today I ordered a chicken shawarma plate. Once I got home, there was half the amount of chicken, practically scraps. I didn't pay 20$ for rice, potatoes & some chicken scraps, so I went back. & was told this was the regular amount. Asked for a refund, & apparently they don't do refunds... Interesting... Two more people came in at this moment. & I think the worker just gave in & added more chicken, to avoid a scene. If that's the new norm, I don't think I will be going back. Just check your orders before you leave.

26 nov. 2023

sur Google

Kelly

4.0

Picked up a late dinner. Chicken shwarma pita & potatoes. The chicken was pretty dry- probably because it was very late. The sauce was glorious. If I had asked for a touch more sauce it would have been much better. The potatoes were another matter. I liked the seasoning, & of course the awesome sauce, but not the potatoes themselves. I dislike that heavy, greasy, oily taste in fried potatoes here. Like the pita, they were saved by the sauce! For my first experience with shwarma it wasn't bad. I will definitely go there again, next time I will know better what to ask for!

19 oct. 2023

sur Google