Boustan

Aboubakar

5.0

Excellent shawarma, essayer le pita cuit au four.

Sep 7, 2025

on Google

Jesse

4.0

I placed an order via Uber Eats today around 6:30 PM, & unfortunately, one item - a chicken shawarma bowl - was missing. To retrieve the missing item, I had to place a second order, which resulted in additional charges: a second service fee, delivery fee, & another tip for the driver. In total, I ended up paying nearly $5 just to receive a $1.25 sauce that had been omitted from my original order but atleast i got my bowl from that order & it was not forgotten including an additional sandwich.

On a positive note, the restaurant added an extra item with an additional side in the replacement order, which I appreciated & helped offset some of the frustration. The person I spoke with by phone was courteous & tried to assist, but was limited by the system - no resolution was possible unless another driver was available.

While I commend the restaurant staff for doing what they could, the experience highlights a recurring issue with Uber Eats: the lack of effective customer service & the absence of flexible solutions when an error occurs. The process becomes unnecessarily complicated for the customer, with little accountability from the platform itself.

Jul 9, 2025

on Google

Tipu

5.0

One of the best Boustan, they knows how to make real shawarma, taste always good & their stuff is so friendly ⭐️⭐️⭐️⭐️⭐️

Jan 31, 2025

on Google

Manpreet

5.0

They have the fastest service plus the taste of shawarma is the best I went with my friends & had great experience Mohammed was really welcoming & polite

Nov 5, 2024

on Google

Alfaj

5.0

Most try their mix Shawarma One of the best Restaurant in Montreal

Oct 27, 2024

on Google

Alban

5.0

Very good food for a great price, service was quick & excellent, a wonderful experience. The beef shawarma was delicious but a little dry, but the chicken shawarma was absolutely excellent

Jun 16, 2024

on Google

We

5.0

Super friendly staff. They make really yummy super fat shawarmas.

Mar 22, 2024

on Google

Alisha

3.0

I don't order often & I'm usually satisfied with this restaurant. But today I ordered a chicken shawarma plate. Once I got home, there was half the amount of chicken, practically scraps. I didn't pay 20$ for rice, potatoes & some chicken scraps, so I went back. & was told this was the regular amount. Asked for a refund, & apparently they don't do refunds... Interesting... Two more people came in at this moment. & I think the worker just gave in & added more chicken, to avoid a scene. If that's the new norm, I don't think I will be going back. Just check your orders before you leave.

Nov 26, 2023

on Google