Boustan

Reuven

5.0

I had an Uber Eats delivery today that was, unfortunately missing three quarters of a large order. I called the restaurant, & found out that the delivery person had not taken the second large bag. To my surprise & pleasure, the lady who I spoke with not only delivered the missing bag herself. But she included an order of potatoes to apologize, even though she was not at fault. She delivered the food very soon after our conversation. This is exemplary customer service. I will be ordering from this restaurant frequently in the future. The food was delicious & the service was amazing. I hope that they know that people appreciate such above & beyond care & thoughtfulness. They didn't have to deliver what Uber Eats didn't nor rectify their mistake. Thank you.

Dec 7, 2025

on Google

SHAMITA

5.0

We look a sandwich trio & Potatoes were missing Sauce on top like the other in downtown usually give, so I believe you have to ask for it in Montreal.

Sep 15, 2024

on Google

Alisha

3.0

I don't order often & I'm usually satisfied with this restaurant. But today I ordered a chicken shawarma plate. Once I got home, there was half the amount of chicken, practically scraps. I didn't pay 20$ for rice, potatoes & some chicken scraps, so I went back. & was told this was the regular amount. Asked for a refund, & apparently they don't do refunds... Interesting... Two more people came in at this moment. & I think the worker just gave in & added more chicken, to avoid a scene. If that's the new norm, I don't think I will be going back. Just check your orders before you leave.

Nov 26, 2023

on Google

Kelly

4.0

Picked up a late dinner. Chicken shwarma pita & potatoes. The chicken was pretty dry- probably because it was very late. The sauce was glorious. If I had asked for a touch more sauce it would have been much better. The potatoes were another matter. I liked the seasoning, & of course the awesome sauce, but not the potatoes themselves. I dislike that heavy, greasy, oily taste in fried potatoes here. Like the pita, they were saved by the sauce! For my first experience with shwarma it wasn't bad. I will definitely go there again, next time I will know better what to ask for!

Oct 19, 2023

on Google

Dannyka

5.0

I took 2 pita in a trio with double meat for a take out. It was so delicious thank you. The double meat was very generous, Im still drooling just to think about it hehe. Everything was perfectly seasoned even the potatoes was well cooked. Definetely recommend that specific Boustan 😍

Sep 17, 2023

on Google