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Restaurant

Boston Pizza

Duvernay
4.1$
OPEN11 am - Midnight
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Boston Pizza Laval Restaurant: Menu, Reviews & Reserve (2026)
PizzaAmericanSaladsPastaResto-Bar

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Reviews for Boston Pizza

Food
Service
on Google3.8 (1100+)
*as of 2026-04-01
5★
57%
4★
19%
3★
6%
2★
16%
1★
2%

Review Summary

Reviews of Boston Pizza show a mixed picture, with desserts and certain dishes like maple glazed burgers earning praise, the mid day menu offering varied options at reasonable prices, and a welcoming atmosphere with a comfortable dining area and a pleasant patio. The staff is often described as polite and attentive, and some visits highlight memorable service from specific servers. On the downside, some meals arrive lukewarm or lack flavor, pizza can taste as if frozen and the texture is off, and complaints about slow or uneven service persist, especially when issues are not promptly addressed. Dietary options such as gluten free crusts, gluten free pastas, and gluten free desserts are noted but experiences vary by location. Parking is generally convenient and the overall impression is that Boston Pizza works well for casual dinners and takeout, though consistency can depend on time and place.
Page 1 of 1 - 3 Reviews

Boston Pizza Laval-Est. Food was terrible. Pizza was tasteless & undercooked. Mashed potatoes that was with sandwich was the lumpy, never seen potatoes like this before. Chicken burger had lettuce inside that was limp & black (rotten). Disgusting. Went out of our way to go to this restaurant because my son received 2 $20 certificates from a hockey tournament. We were only able to use one. Manager didn't even accept to make 2 bills. Not going back to this restaurant.

Jan 16, 2026
on Google
3.0

I'd give Boston Pizza 3 out of 5 stars for our recent visit. While it's a good spot for families, with lidded glasses to prevent spills, crayons & coloring pamphlets for the kids, high chairs, & plenty of parking, the overall experience wasn't great. The manager's service left much to be desired. She seemed visibly annoyed by children & was rough with my son, never once smiling at any of the guests during our time there. That's not something you expect at a family-oriented restaurant. As for the food, it has its pros & cons. The nachos were skimpy on cheese, even after requesting extra, & the grilled chicken club sandwich wasn't the classic club sandwich with three layers but served on a sub roll. The pasta was overcooked, & the Caesar salad had way too much dressing. Most of the menu seems catered to general tastes, with heavy-handed portions & overcooked pasta instead of al dente. On the positive side, they offer unlimited soda refills, & kids get a free ice cream with meals from the kids' menu. But if you're ordering a scoop of ice cream for dessert, be prepared for a tiny portion that's not worth the $3 price tag. All in all, Boston Pizza works as a convenient family spot due to its kid-friendly features. However, I wouldn't choose it for a night out with my wife. It's a place I'd consider returning to only for the kids, but definitely not for a date night.

Oct 14, 2024
on Google

What can we say about this chain. It's pretty good. I personnaly don't like their pizza , but the rest is pretty good. Today I had the sandwich boeuf au jus. That was good. Bread was fresh. Interesting twist they put an onion ring inside the sandwich. Gives a nice crunch.

Sep 4, 2024
on Google