Boston Pizza

Julie

1.0

Boston Pizza Laval-Est. Food was terrible. Pizza was tasteless & undercooked. Mashed potatoes that was with sandwich was the lumpy, never seen potatoes like this before. Chicken burger had lettuce inside that was limp & black (rotten). Disgusting. Went out of our way to go to this restaurant because my son received 2 $20 certificates from a hockey tournament. We were only able to use one. Manager didn't even accept to make 2 bills. Not going back to this restaurant.

Jan 16, 2026

on Google

Irene

3.0

First visit: Dec 2024 Ordered the "Dunns" smoked meat & the Chicken wings & Ribs platter with hot chocolate. The restaurant itself was fine, nothing fancy. For $20 my plate was very small. The smoked meat was supposed to be from Dunns but it didn't taste or look like it did. The amount of meat was very small for the cost. The fries were also just ok & I wasn't given very much either. The $4 hot chocolate was a package of carnation powder & a cup of hot water. The staff was nice but alone & overwhelmed. The chicken & ribs plate was more plentiful. The coleslaw was good, the ribs & chicken were ok... Others ordered the burger & they said it was good. Not impressed with my food, especially for the price.

Dec 29, 2024

on Google

Hy

3.0

I'd give Boston Pizza 3 out of 5 stars for our recent visit. While it's a good spot for families, with lidded glasses to prevent spills, crayons & coloring pamphlets for the kids, high chairs, & plenty of parking, the overall experience wasn't great. The manager's service left much to be desired. She seemed visibly annoyed by children & was rough with my son, never once smiling at any of the guests during our time there. That's not something you expect at a family-oriented restaurant. As for the food, it has its pros & cons. The nachos were skimpy on cheese, even after requesting extra, & the grilled chicken club sandwich wasn't the classic club sandwich with three layers but served on a sub roll. The pasta was overcooked, & the Caesar salad had way too much dressing. Most of the menu seems catered to general tastes, with heavy-handed portions & overcooked pasta instead of al dente. On the positive side, they offer unlimited soda refills, & kids get a free ice cream with meals from the kids' menu. But if you're ordering a scoop of ice cream for dessert, be prepared for a tiny portion that's not worth the $3 price tag. All in all, Boston Pizza works as a convenient family spot due to its kid-friendly features. However, I wouldn't choose it for a night out with my wife. It's a place I'd consider returning to only for the kids, but definitely not for a date night.

Oct 14, 2024

on Google

Angelo

4.0

I had the Memphis Chicken Burger & sweet potato fries & it was delicious. The terrace was nice, & our waitress Emilie was really nice & friendly. Found it a little quiet for a Friday night, but still enjoyed our dinner.

Jul 27, 2024

on Google

Alexandru

2.0

My friend send back the fries as they were undercooked & cold. The server came back with the same fries & said that the chef didn't find anything wrong with them. We were all embarrassed for the poor young server. I had the chicken salad. The chicken was dry & reheated. Never going back there again

Feb 8, 2024

on Google